Administrative Coordinator, Water-Wastewater

The individual in this position will provide administrative support to the Water Distribution and Water Collection Departments. Essential duties include::

• Greets visitors; provides information and assistance; takes messages; answers telephone and email correspondence; refers to appropriate personnel; generally, the first point of contact.
• Receives customer complaints and inquiries; resolves or forwards to appropriate personnel.
• Prepares correspondence, memoranda, forms, invoices, expense reports, purchase or work orders, reports and check requests, agenda items, and other documents as needed.
• Organizes and files all departmental correspondence, financial documents, and other departmental significant forms.
• Orders office and operating supplies and maintains inventory for the department.
• Ensures copier, fax and other related office equipment are in working order and fully stocked each day.
• Receives or retrieves, sorts and distributes incoming and outgoing mail and shipments.
• Uses ArcGIS software to retrieve linear asset information for use in creating work orders and relaying information to field crews.
• Maintains crew/resources, service request, worker orders, and equipment data in computerized asset management software (VueWorks).
• Reviews customer information and account data in Cogsdale billing system in support of meter change-out program, field service crew, customer support, and management reports.
• Maintain division employee records and timecards.
• Maintains and reconciles monthly checkbook registers.
• Assists with obtaining GA Department of Transportation permits.
• Provides information and assistance to field personnel as needed.
• Prepares departmental monthly reports as assigned for the Director’s review.
• Reviews invoices from various vendors to insure accurate billing for goods and services received.
• Assists staff at location with various HR forms, Travel Requests, Employee Reimbursements, and Secretary of State license renewal/issuance papers.
• Performs related duties as assigned.