Job Description:
- Provide exceptional customer service, including support for in-house sales activities.
- Organize and optimize office procedures to improve overall efficiency.
- Perform accurate data entry, including processing orders, managing invoices, and compiling numerical and factual data.
- Assist with warehouse operations as needed to support overall business functions.
- Support sales representatives with administrative and coordination tasks.
Qualifications:
- Bilingual in English and Japanese, with business-level proficiency.
- Strong knowledge of Japanese food products and related terminology.
- Excellent communication and interpersonal skills; able to build positive relationships with customers and team members.
- Proficient in Microsoft Word, Excel, and other commonly used office software.
- Highly organized with a strong work ethic and attention to detail.
- Ability to follow company policies, procedures, and guidance with consistency and professionalism.
- Team-oriented, with a collaborative mindset and a positive attitude.
- Able to manage multiple tasks while maintaining accuracy and efficiency.
Job Type: Full-time
Pay: From $18.50 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Hayward, CA 94542 (Required)
Work Location: In person
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