Advisor Application Engineer

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Summary

Your role in our mission

Essential Job Functions

• Works in conjunction with the business development staff to create new business by identifying customer purchasing requirements and providing technical support to potential/current customers in sales presentations and/or product demonstrations.
• Creates demonstration-application(s) to present feasibility of the application to potential/current customers.
• Defines and creates demonstration software and systems to showcase products and systems.
• Provides answers to moderately complex customer inquiries concerning system software and applications, pre-sale and post-sale.
• Tests user configurations for system compatibility. Coordinates the installation and maintenance of products/systems to ensure that the system is functioning according to specifications.
• Interacts with engineering groups to assist in the design changes to equipment. Tracks the progress and quality of the projects with accountability to the customer, project manager and management to ensure on on-time and smooth product launch for the customer.
• Trains and communicates with customers on systems applications and assists less experienced engineers as necessary.
• Maintains relationships with assigned customers post integration; supports their needs and builds the relationship to encourage future growth of business with the customer.

Basic Qualifications

• Bachelor's degree or equivalent combination of education and experience
• Bachelor's degree in computer science, engineering or related field preferred
• Nine or more years of applications engineering, field support or technical sales experience
• Experience working with overall business/account objectives and goals
• Experience working with operating systems such as Windows, Linux, etc
• Experience working with software tools including compilers, assemblers, debuggers and simulators
• Experience working with assembly languages such as HTML programming, MySQL, C, C++, etc
• Experience working with business areas such as Sales/Marketing, Business/Financial Analysis, Project Management

Other Qualifications

• Communication skills
• Good interpersonal skills to establish/maintain customer relationships and interact with team members
• Good organization and time management skills
• Good analytical and problem solving skills
• Ability to develop programs of a moderately complex level from concept to final within very strict time limitations
• Ability to troubleshoot technical problems either on-site or remotely
• Ability to comprehend, filter information, apply judgment and use experience in design/sale/support of products and systems
• Ability to work productively across customer sites
• Willingness to travel

Work Environment

• Office environment
• May require weekend work

What we're looking for

What you should expect in this role

The pay range for this position is $90,900.00 - $129,900.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.