Assistant Performance and Operations Manager

Assistant Performance and Operations Manager in Children's Emergency Department - Bristol Royal Hospital for Children

This role has been established within Paediatric Services at the Children's Hospital to work closely with the Performance & Operations Manager, General Manager and Clinicians. The post-holder will manage operational activities, performance, data analysis and staff within Children's Emergency Department at UHBW NHS Trust.

The post-holder will oversee the performance of the Children’s Emergency Department, completing data analysis reports where required. The post holder will contribute to the delivery of challenging performance targets through validation and effective communication and liaison with Consultant, medical, nursing and administrative staff across the BRHC on a day to day basis.

The post holder will line manage the Reception Team Supervisor providing training and support for the team, including the management of annual leave, sickness, appraisals and ensuring sufficient cover is provided.

• To prepare, produce and present performance summary reports to the wider Children's ED clinical team and Divisional Management Team
• Oversee performance and ensure timely validation of data to enable reporting to NHSE daily, and in line with month end targets
• Produce comprehensive performance reports detailing areas for concern and suggested improvements, working closely with management team and wider hospital to enact new processes to improve performance
• To line manage the admin team within the department
• Provide ongoing suggestions to improve processes to ensure effectiveness
• Play an active role in service redesign projects and development of process identified
• Act as a day to day point of contact for clinicians, Divisional management team, Clinical Site Team and the wider hospital
  
  

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.

For further details / informal visits contact: Name: Charlie Hallett Job title: Assistant General Manager Email address: [email protected] Telephone number: 0117 34 21153

Charlie Hallett

Assistant General Manager for Paediatric Medical Specialities, BRHC