Beverage H/H (T) and Sales H/H roles at the Morocco Pavilion at EPCOT

Walt Disney World Resort - Orlando, FL 32830

Explore a variety of roles supporting the Morocco Pavilion in World Showcase at EPCOT! Candidates must be able to authentically represent Morocco in culture, heritage, traditions and language.

Beverage H/H (T) - Bartender
Sales H/H in Merchandise

Sales H/H in Merchandise
Merchandise Cast Members are focused on creating a magical and enjoyable shopping experience by ensuring the highest standard of Guest Service. Merchandise Cast Members have the opportunity to engage with Guest & Cast and work at several locations throughout the Walt Disney World Resort. Responsibilities include operating a point-of-sale system (POS register), cash handling, stocking, inventory, and light cleaning.

Sales Hosts and Hostesses roles receive a starting rate of $15.00/ hour.

Beverage H/H (T) - Bartender
Beverage H/H Tipped (Bartender) Cast Members are focused on creating a magical and enjoyable dining experience by ensuring the highest standard of Guest Service. Beverage H/H Tipped (Bartender) are responsible for maintaining a strong working knowledge of alcoholic beverages, from beer and wine to various cocktails and specialty themed mixed drinks. They must be able to communicate these drink choices to Guests in a friendly and inviting way and be able to assist in drink selections.

Beverage Host and Hostesses Tipped (Bartender) receive a starting rate of $7.15/hour.

Responsibilities :
Sales H/H

  • Proactively engage with Guest addressing needs, answering questions, giving directions, and other information about the theme park or surrounding areas
  • Prolong standing to perform and maintain crowd control during peak operational hours in outdoor settings during different weather conditions
  • Process Guest orders accurately through a point-of-sale system (POS register), including; count money, making change, and processing credit card transactions
  • Provide Guest Service when problems arise and help find solutions with Guests and Cast Members
  • Receive inventory to include unboxing, tagging, and displaying items on various sales floor locations
  • Use a pallet jack, forklift, or other devices to move inventory
  • Rotation between indoor & outdoor kiosk locations in different weather conditions
Beverage H/H Tipped
  • Maintain a working knowledge of drinks prepared with alcoholic and nonalcoholic drinks following recipes (including specialty mixed drinks, draft and bottled beer)
  • Share knowledge of and fill Guest drink orders, prepared with alcoholic and nonalcoholic drinks following recipes (including specialty mixed drinks, draft and bottled beer)
  • Bring Guest drink orders, prepared with alcoholic and nonalcoholic drinks following recipes
  • Follow appropriate laws and company policy regarding serving of Guests
  • Bussing tables, running food, folding napkins and other side responsibilities
  • Provide Guest Service and help find solutions when challenges arise
  • Passion & knowledge of Disney Products
  • Physical role requiring heavy lifting, pushing, pulling, bending, twisting, and kneeling
  • Prolonged standing during peak operational hours to include indoor and outdoor settings
  • Additional Personal Protective Equipment (face shields, goggles, refillable hand sanitizers, etc.) may be required.
  • Cast Members may be required to handle cleaning chemicals and supplies

Basic Qualifications :
  • Must be at least 18 years of age
  • MUST be able to demonstrate Cultural Authenticity pertaining to Morocco
  • One (1) year of full service experience for Food and Beverage Service
  • One (1) year of bartending experience for the Beverage (Bartender) Cast Member
  • Written, verbal and interpersonal communications skills
  • Observational skills to identify Guest needs and ensure safety guidelines are being followed
  • Partner with team to make adjustments for operational changes
  • Operate mobile devices and other computer systems
  • Develop relationships with Guest and Cast Members from all lines of business to provide excellent service to our Guests and Cast
  • Flexible scheduling availability including first and second shifts, third shift if applicable, weekends, holidays, overtime and double shift
  • Physical role including lifting, pushing, pulling, bending twisting, standing, climbing, walking, and kneeling
  • Cast Members may be required to handle cleaning chemicals and supplies
  • Cast Members may have exposure to food and beverage products
  • Written and verbal communications skills

Preferred Qualifications:
  • Bilingual preferred.
  • Previous cashier experience.
  • Previous retail or related sales industry experience.
  • Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred.
  • Part-Time requires full availability for any shift, a MINIMUM of three (3) days per week, including nights and holidays

Additional Information :
SCHEDULE AVAILABILTY Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Please note that the principles of seniority are used to schedule all roles.

SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.

IMPORTANT: You may only apply once in a six month period. If you have applied within the last six months, please log in to your account to view your current application status.

KEYWORD: WDW Casting, WDWCASTING
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