Join our team at Frontier Door + Cabinet, INC. as the in office (Tacoma, WA) bilingual Human Resources Assistant, where you will provide essential support across multiple areas of our workforce management. This role encompasses assisting with front desk HR functions, safety compliance, and bilingual Spanish translation. You will play a crucial role in ensuring the smooth operation and well-being of our employees and help to ensure compliance and procedure related issues. Not only is this position the face of the company as it administers all office functions to include front desk scope, this role is the first line of triage for employee relations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Human Resources Support:
· Assist in the implementation and monitor compliance of HR policies, procedures, and programs.
· Provide outstanding customer service by answering phones, questions for internal and external customers, and proactively engaging with employees and visitors to ensure questions are answered with a sense of urgency and accuracy over the front desk.
· Full cycle recruitment to include supporting recruitment efforts by posting job openings, screening resumes, and scheduling interviews. Conduct phone interviews, develop interview questions that comply with applicable law and regulations. Participate in regular recruiting meetings.
· In coordination with HR and Safety, administer employee onboarding and departure process for all employees, including Form I-9 compliance, filing procedures, onboarding, and training.
· Maintain all employment-related records to include maintaining the company’s efficient filing system for active and terminated employees.
· Assist with employee basic employee benefits questions, assists with open enrollment.
· Track and maintain the administrative portion of the company’s approved driver list and ticket/accident tracking system.
· Participate in in HR and Safety audits to ensure efficiency of internal HR/Safety processes.
Safety Compliance Assistance:
· Participate in safety training sessions and maintain training records.
· Assist with incident reporting and investigation processes.
· Help promote a culture of safety awareness and compliance throughout the organization.
EXPERIENCE AND EDUCATION
· Associate’s or Bachelor’s degree in related field or equivalent education and experience combined. HR certifications not required, but a plus.
· 3-5 years of prior experience in Human Resources.
· Ability to effectively communicate with people at all levels and from various backgrounds.
SKILLS AND ABILITIES
· Commitment to excellence and high standards of compliance and confidentiality. Excellent customer service skills.
· Excellent written and oral communication skills. Excellent presentation skills. Strong interpersonal skills. Professional appearance and demeanor.
· Strong organizational, problem-solving, and analytical skills.
· Ability to manage priorities and workflow.
· Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
· Proficiency in MS Office/Office 365. Prior HRIS experience required, ADP experience highly desired. Ability to assist with ATS implementation.
· Bilingual skills proficient in Spanish and English required.
· Reliable attendance and ability to work schedule as assigned (Monday-Friday, 8:00 a.m. to 5:00 p.m.) onsite.
COMPETENCIES
· Interpersonal Skills--Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
· Teamwork--Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
· Ethics--Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
· Professionalism--Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
· Quality--Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
· Safety and Security--Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
· Adaptability--Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
· Attendance/Punctuality--Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
· Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Use of hands to finger, handle or feel objects, tools, or controls; and talk and hear.
· Specific vision abilities required include close vision, particularly reading fine print.
· Occasional lifting and/or moving of >30 lbs.
· Sitting 6-8 hours per day with the option to stand while working.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Exposure to moving mechanical equipment and vibration from machinery.
· Loud noise levels in the production area; ear protection provided.
· Sawdust present; eye protection required at all times.
SAFETY EQUIPMENT: Frontier Door and Cabinet’s Safety Program and all established safety rules must be followed, and equipment used where required. This will include safety glasses, safety shoes, and hearing protection (when needed) while on the production floor.
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
