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Bilingual Member Service Representative II (Greensboro)

Latino Community Credit Union
Greensboro, North Carolina
Full time
4 days ago

Description


LCCU is hiring!


Your Contribution:

The Member Service Representative II (MSR II) provides quality, front line service to members, including account opening, maintenance functions, and providing basic loan information. The MSR II performs a wide range of duties, possesses ample product knowledge, and assists members with a variety of services. Additionally, the MSR II interviews members to obtain information, and proposes appropriate financial solutions. Performs Teller I duties approximately 50% of the time. The MSR II supports efforts to create fully engaged financial relationships with members in accordance with the business strategy.


As a vital member of the LCCU team, your responsibilities include the following:

Member Service & Sales: Provides a positive member experience by providing quality service in the establishment of new memberships, opening accounts, and offering solutions based on member needs to create fully engaged financial relationships with members.

Account Opening & Maintenance: Accurately establishes new membership, opens accounts, resolves member issues, and any other member requests according to credit union policies and procedures.

Administration: Complete full range of member-related administrative procedures, including retention of records.


Bank Secrecy Act Job Duties and Responsibilities:

Requirements


Curious about joining our LCCU team? Here’s what you’ll need to bring along:


LCCU is the perfect fit for you if:


What does LCCU have to offer you?

We provide a challenging and friendly work environment as well as a competitive salary and benefits package, including an employer-paid medical insurance plan, 401(k) plan (with a substantial company match), employer-paid life and disability plan, and generous paid time off to maintain a healthy work/life balance.


We foster a culture that incites creativity, encourages collaboration, and provides the opportunity for our employees to be their best and build their careers. Don’t wait! Come and experience the purpose that comes with being part of the movement towards a stronger, more inclusive community.


Apply Now!


To learn more about Latino Community Credit Union visit our webpage, www.latinoccu.org, and to view available opportunities, please visit the Careers section.


Latino Community Credit Union is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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