Role: Business Analyst
Location: Chicago, IL
Duration: 12+ Months
Top 3 skill sets required:
o 8+ years' experience
o 3+ years Airline / Airline Partners
o Common Use experience (non-negotiable)
o Understanding of IATA standards including CUPPS and CUTE
Nice to have skills or certifications:
o Working with vendors, technical teams and business teams
Job Summary:
Drive identification of requirements across business units and identify substandard systems processes through evaluation of real-time data. Serve as thought leader for technical business processes, developing forward-thinking systems prototypes that promote increased efficiency and productivity on multiple levels
Primary Responsibilities:
� Create and implement precise management plans for every project, with attention to transparent communication at all levels
� Perform, evaluate, and communicate thorough quality assurance at every stage of systems development
� Determine and develop user requirements for systems in production, to ensure maximum usability
� Partner with other stakeholder teams across business units (i.e., sales, finance, security, compliance) to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams
� Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
� Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
� Conduct daily systems analytics to maximize effectiveness and troubleshoot problems
� Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations
Qualifications:
� Technical Degree or related work experience
� Proven experience in an analytics and systems development capacity
� High proficiency with SQL language and database management
� Proven analytical abilities
� Practical experience generating process documentation and reports
� Excellent communicator with the ability to translate data into actionable insights
� Experience working with Business Objects.
� Knowledge of ITIL Foundations.
Requirements:
- 10 years of experience in a relevant role
- 5+ years’ experience as a BA at an Airline or Airline provider
- Experience with Common Use and International Air Transport Association
- ****Any candidate missing this, will be automatically rejected
- Experience building out user stories and boards based on the IATA Documentation
- Preference is someone who worked at Sabre or Amadeus; or another Airline in the Common Use space.
Job Type: Contract
Pay: $19.98 - $21.40 per hour
Schedule:
- 8 hour shift
Ability to Commute:
- North Chicago, IL 60064 (Preferred)
Ability to Relocate:
- North Chicago, IL 60064: Relocate before starting work (Preferred)
Work Location: In person
