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Business Development Representative

Crestview Cadillac / Mercedes of Rochester
$36,417 - $44,491 a year
Rochester Hills, Michigan
Full time
1 week ago

Business Development Representative

We are currently looking for a highly motivated individual who has great computer skills, is organized, and not afraid to speak on the phone with customers.


Benefits:

  • Medical, Dental, Vision Insurance

  • Life Insurance

  • 401k

Responsibilities

  • Answer customer calls and establish follows-up with sales appointments

  • Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates

  • Provide customers with initial product information & direct them to the appropriate dealership resources

  • Schedule solid appointments with customer internet leads, call-ins, unsold floor traffic, and retention customers

  • Follow up with leads that are not ready to make an appointment or no-show

  • Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management

  • Utilize CRM tracking system daily

Qualifications

  • At least one previous role based in strong customer service experience

  • Team player attitude

  • Prompt and courteous

  • Enthusiastic personality

  • Must have strong computer and phone skills

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