Endress+Hauser is a global leader in measurement instrumentation, services, and solutions for industrial process engineering. We are seeking a dedicated Calibration Specialist to join our team. This role is crucial in ensuring the accuracy and reliability of our calibration services, supporting both internal and external customers. The ideal candidate will be detail-oriented, technically proficient, and capable of managing multiple tasks efficiently. Join us to be part of a company that values innovation, quality, and customer satisfaction.
Responsibilities
- Populate the database for work orders, including creating and managing Sales Force Group Knowledge Base Articles and supporting work order line items (WOLI).
- Review final certificates and own communication with customers to close out large calibration jobs.
- Upload documents to database and manage equipment schedules for customer assets with prescribed intervals.
- (relocated further down)
- Perform customer site visits, including install base audits and calibration walk downs.
- Support large calibration jobs as an additional technician or specialist as needed.
- Conduct training sessions for customers and internal staff.
- Manage site supplies, tools, and equipment to ensure successful execution of Work Orders (WO).
- Provide high-level customer support, including on-site visits as a Subject Matter Expert (SME).
- Prepare team for commissioning and trouble calls, including vetting site visits. (this was moved from line 4 down here for better flow)
- Support internal technical onboarding and training.
- Work with Endress+Hauser’s calibration team to follow proper protocols and review processes.
- Support ISO17025 audits for Endress+Hauser’s accreditation.
- Maintain routine communication with Endress+Hauser’s calibration team to uphold quality standards.
Qualifications
- Technical proficiency in calibration processes and equipment.
- Strong organizational and communication skills.
- Ability to manage multiple tasks and prioritize effectively.
- Experience with Sales Force and Blue Folder is a plus.
- Familiarity with ISO17025 standards and audit processes.
- Ability to conduct training sessions and support technical onboarding.
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