Call Center Agent, Entry Level

At Percy, we're building new ways to help people find permanent employment at some of the best companies in the Jacksonville area. We're currently looking for a Call Center Agent to join a well-established company in the financial industry.

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The company offers a stable and structured work environment, growth opportunities, and outstanding benefits. Candidates should be prepared to work in a fast-paced office environment and be comfortable handling inbound customer service calls. If you have previous customer service experience and are looking for an opportunity where you can use your skills and actively help people, this opportunity could be a great fit.
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If you'd like to apply, please submit a resume for consideration.
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Responsibilities and Duties

• Take inbound calls from customers asking about a wide range of topics

• Understand and explain a variety of different products

• Perform necessary data entry post-call

• Improve processes by recommending efficiencies

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Qualifications and Skills

• At least 1 year of customer service experience in an office setting.

• Available for a full-time schedule.

Perks

• Full time (40 hours/week)

• Full benefits (Insurance, 401K), excellent growth potential

• No scripts!

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Job Type: Full-time

Salary: $15.00 to $17.00 /hour

Work Location:

• One location

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off