Okay, Chef, here are the requested sections for the job posting, streamlined for direct use.
Overview
The Flavor Lab is seeking a highly dynamic, results-oriented, and client-focused Catering Sales & Event Manager. This pivotal role is responsible for driving catering revenue by actively managing the entire sales and event planning cycle, from initial inquiry to flawless event execution. The ideal candidate will possess exceptional organizational skills, a proven track record of at least sales and management, and a passion for delivering outstanding customer service. This role requires direct client interaction, meticulous event detail management, and will likely involve supervisory responsibilities over an Event Coordinator.
Responsibilities
- Sales & Client Management:
- Respond promptly and professionally to all catering inquiries, converting leads into confirmed bookings.
- Conduct in-depth consultations with prospective and existing clients to understand their vision, requirements, and budget for events of all sizes (corporate, social, weddings, etc.).
- Develop compelling and customized proposals, menus, and detailed event plans that align with The Flavor Lab's standards.
- Negotiate contracts, pricing, and terms to ensure profitability while meeting client expectations.
- Maintain strong, long-lasting relationships with existing clients, fostering repeat business and positive referrals.
- Event Planning & Execution Management:
- Manage the end-to-end event planning process, meticulously coordinating all logistical details from signed contract through post-event follow-up.
- Collaborate closely with The Flavor Lab's culinary team, operations, and any reporting Event Coordinators to ensure seamless execution of all event components.
- Create detailed event orders (BEOs) and communicate all client needs and event specifications clearly and accurately to relevant departments.
- Oversee event timelines, deliveries, setup, and teardown, often being present on-site for key events to ensure smooth operations and client satisfaction.
- Proactively identify and resolve any potential issues or changes to ensure flawless event delivery.
- Operational & System Management:
- Utilize and manage The Flavor Lab's Toast POS system (Catering Module experience highly preferred) for accurate order entry, invoicing, and reporting.
- Monitor inventory levels and manage supplies related to catering events to ensure efficient operations.
- Process invoices and handle billing inquiries accurately and promptly.
- Maintain organized client accounts and comprehensive sales records.
Qualifications
- Minimum of sales and event management roles.
- Proven track record of consistently meeting and exceeding sales targets.
- Demonstrated expertise in managing the full catering event lifecycle from initial inquiry to execution.
- Proficiency with Toast POS system, with strong experience in the Catering Module a significant plus. Exceptional organizational, time management, and multitasking skills with an impeccable eye for detail.
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- Superior written and verbal communication skills, with confidence and professionalism in all client interactions (phone calls, emails, and in-person meetings).
- Strong problem-solving abilities, adaptability, and a calm demeanor under pressure.
- Knowledge of food safety regulations and catering best practices is preferred.
- Ability to work flexible hours, including evenings and weekends, as required by event schedules.
Job Type: Full-time
Pay: $47,000.00 - $62,000.00 per year
Benefits:
- Flexible schedule
- Paid time off
- Referral program
Compensation Package:
- Bonus opportunities
Schedule:
- 8 hour shift
Experience:
- Catering: 2 years (Preferred)
- Sales: 2 years (Preferred)
Shift availability:
- Day Shift (Preferred)
Work Location: In person
