Lykos Capital is a powerhouse business sales agency expanding into the Los Angeles market. Our mission at Lykos Capital is to provide customer-focused business development solutions that help brands grow their market share without inflating costs. We specialize in connecting world-class companies with their everyday customers through innovative and results-driven sales strategies.
We are excited to announce a new partnership with Frontier to develop and execute a high-impact sales campaign. As a Client Account Manager, you will be key in supporting our Sales and Customer Service teams, acting as a client-facing representative and meeting with prospective customers (face-to-face) regularly. The main objective of the Client Account Manager is to engage with customers directly, deliver product presentations, and meet their needs through tailored solutions.
**This is a commission-based position with performance-based bonuses. Top representatives are results-driven, goal-oriented, and comfortable working directly with the public.
Primary Responsibilities for the Client Account Manager :
- Engage directly (in-person and face-to-face) with both internal teams and external customers to deliver comprehensive product presentations aligned with customer needs and preferences.
- Build strong, genuine relationships with customers to enhance brand loyalty, improve customer retention and satisfaction, and close sales.
- Maintain in-depth knowledge of Frontier's products and services, including new promotions, installation procedures, and ongoing account support.
- Client Account Managers are the main point of contact for all new and existing customers.
- Assist with processing orders and keeping accurate customer interaction records in compliance with company policies and industry regulations.
- Deliver exceptional customer service and support by building rapport and trust with customers.
- Utilize relationship-building strategies to generate new business leads and referral opportunities.
Skills and Requirements for the Client Account Manager :
- 1-2 years of experience in a customer service, sales, or client-facing role.
- Prior experience in retail or hospitality is highly valued.
- Strong ability to establish and maintain positive working relationships with team members, customers, and clients.
- Must be able to work regularly at our corporate office located in El Monte, CA.
- Desire to join a growing team that prioritizes personal and professional development.
- Exceptional communication and interpersonal skills, including negotiation and presentation abilities.
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Job Type: Full-time
Pay: $54,027.00 - $60,000.00 per year
Benefits:
- 401(k)
Work Location: In person
