Client Intake Specialist – Law Firm
Location: West Midtown, Atlanta, GA
Employment Type: Part-Time (20 hours/week) with potential to expand
About Us
The Law Office of Cameron Hawkins, LLC is a growing boutique law firm that advocates for nonprofits, businesses, and injury victims. As a Black-owned firm rooted in community values, we pride ourselves on providing strategic, results-driven counsel while fostering a supportive and professional environment.
About the Role
We are seeking a Client Intake Specialist to be the first point of contact for our prospective clients. This role is critical in shaping the client’s first impression of our firm. You will listen with empathy, gather essential case information, and guide individuals into our legal services with care and professionalism.
If you enjoy engaging with people, have a strong attention to detail, and want to contribute to meaningful legal work, this is the role for you.
Key Responsibilities
- Serve as the first voice and contact for new client inquiries (phone, email, online forms).
- Gather and record accurate client information in our practice management system (PracticePanther).
- Assess client needs and determine case eligibility.
- Schedule consultations and coordinate with attorneys and legal staff.
- Follow up with prospective clients to ensure a smooth onboarding process.
- Maintain confidentiality and professionalism at all times.
Qualifications
- Strong verbal and written communication skills.
- Empathetic, professional, and client-service oriented.
- Detail-oriented with excellent organizational skills.
- Comfortable with technology (Microsoft Office, CRMs, or law practice management systems).
- Prior legal intake or customer service experience preferred but not required.
Compensation
- Hourly Pay Range: $18 – $24/hour, depending on experience.
- Part-time schedule (approx. 20 hours/week).
- Opportunity for growth and increased hours as the firm expands.
Why Join Us?
- Be part of a mission-driven law firm serving nonprofits, businesses, and individuals.
- Gain hands-on exposure to the legal field.
- Work in a collaborative environment with growth opportunities.
How to Apply:
Please submit your resume and a brief cover letter explaining why you’d be a great fit for this role to [email protected].
Job Type: Part-time
Pay: $21.81 - $26.26 per hour
Expected hours: No less than 20 per week
Benefits:
- Flextime
- Work from home
Experience:
- Legal administrative: 2 years (Preferred)
Ability to Commute:
- Atlanta, GA 30318 (Required)
Work Location: Hybrid remote in Atlanta, GA 30318
