LEGENDS
Founded in 2008, Legends is a premium experiences company with more than 1,500 full-time and 30,000 seasonal team members globally. Legends divisions include Global Planning, Global Sales, Hospitality, Global Partnerships, Global Merchandise, and Attractions offering clients and partners a 360-degree service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment.
ESSENTIAL FUNCTIONS
- Direct, implement and maintain a guest service and management philosophy that serves as a guide to respective team members.
- Greet and welcome members and guests and highlight upcoming events and specials.
- Coordinating menus, developing wine lists, handling guest relations and monitor adherence to quality assurance standards.
- Conducting meetings to update staff on daily goals & objectives.
- Provide efficient service and quality products by maintaining positive customer and client relations through effective communication and prudent financial practices.
- Maintain costs as it pertains to labor and operating supplies and work within budgeted guidelines.
- Assist the Director of Premium Services with the preparation of the annual fiscal budget and business plan for the upcoming season.
- Assist in the preparation of the departmental midyear and end of the year reports
- Ensure in conjunction with the Culinary Management staff that all restaurant equipment is in proper operational condition and is cleaned on a regular basis.
- Maintain staff and ensure proper hiring and promoting of associates per Legends Hospitality Standards.
- Perform other related duties, tasks and responsibilities as required.
QUALIFICATIONS
To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND/OR EXPERIENCE
- College degree is preferred. Bachelor of Science degree in hotel/restaurant management is desirable. A combination of practical experience and education will be considered as an alternative
- Have a minimum of 3 years of hospitality experience in a fine dining restaurant
- Proficient in the following dimensions of restaurant functions: food planning and preparation, inventory management, sanitation, service standards, staffing and employee management, payroll and financial reporting
- Able to organize time effectively, forward plan and prioritize tasks to ensure workload is balanced and urgent situations are dealt with immediately. Ability to multitask and delegate duties when necessary.
- Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment.
SKILLS AND ABILITIES
- Ability to read, speak and write English language in order to interact with staff and guests, additional language skills would be a distinct advantage and benefit
- A genuine interest and understanding in food and drink – wine and cocktail knowledge is essential
- Must have excellent knowledge of food and beverage preparations, service standards, guest relations and etiquette
- Ability to think on your feet and under pressure while maintaining a positive outlook and attention to detail
- Must be punctual and dependable
- Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism.
- Knowledge of the appropriate table settings and service ware.
- Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills.
- Customer service oriented with the ability to interact with all levels of management
- Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays.
- Must be able to work in a team environment.
- Knowledge of accounting policy and procedures and POS Systems is required.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.