Position: Cocktail/Drink Server
Reports To: Lounge Manager
Department: Food & Beverage
Status: Nonexempt
Shift: Varies
Salary: $12.50 per hour + Great Tips
Full Time Team Member eligible for Medical, Dental, Vision, & Life insurance
Generous Paid Time Off plan - 401K with Match
Feather Falls Casino is seeking motivated individuals to join the #1 place to work in our area. Come be part of our Food and Beverage team. Experience the premier place to work in all of Northern California.
We encourage growth and learning. With your talent and our training and commitment, you will have great success as part of our team and family. If you are looking for an exceptional working experience, with a vision, commitment and empowerment, you are invited to become a part of California’s Best Team. We offer the Best Wages, Benefits and Experience to our Feather Falls Casino and Lodge family.
We are California’s Best Bet!
Position Purpose
Responsible for serving alcohol and non-alcohol beverages to patrons seated at gaming machines, table games, and in Casino lounges.
- Take drink orders; deliver drinks and collect payment for drinks served.
- Always count change back to customers.
- Request identification from customers when legal age is questioned.
- Stay current on special offers and drink prices during Happy Hour and regular hours.
- Know and provide customers with information about upcoming events, including entertainment and customer promotions.
- Be knowledgeable of section/zone designations throughout the Casino.
- When delivering drinks and/or walking your assigned section, pick up any used bar glasses/cups and return them to the bar.
- Light and extinguish candles in both lounge areas and assist in cleaning when closing.
- Direct problems to the Lounge Supervisor or Manager.
- Maintain a courteous attitude and professional appearance at all times.
- Recording and reporting any suspicious activity as defined by the Bank Secrecy Act (Title 31) and Feather Falls Casino Internal control policy Suspicious Activity Compliance Program.
Supervisory Responsibilities
None
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Education Level – High School Diploma or GED equivalent preferred.
Experience – Minimum 2 years’ experience in a related field.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to communicate effectively with customers and other employees.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to define problems, collect data, establish facts and draw valid conclusions while providing optimum guest service.
Certificates, Licenses, Registrations
Class B Gaming License (As provided for a nominal fee with a clean background check)
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit use hands to finger, handle, or feel. Reach with hands and arms, climb balance, stoop, kneel, crouch, or crawl, and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those employees encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly exposed to tobacco smoke and may be exposed to loud noises and bright lights.
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Candidates for all positions must be at least 21 years of age and be able to pass a background check and drug screen. Applicants must have a California I.D., a Social Security Card, and a Birth Certificate.
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