About the Role:
We're looking for friendly, proactive, and solution-focused individuals to join our growing Customer Experience Team. As a Customer Service Representative, you'll be the first point of contact for our customers, helping them with questions, resolving issues, and ensuring they feel heard and valued.
What You’ll Do:
- Answer customer inquiries in person
- Provide accurate, timely information about products and services
- Troubleshoot customer issues and escalate when necessary
- Keep records of interactions and follow-up to ensure satisfaction
- Collaborate with team members to improve customer experience
What We Offer:
- Competitive base salary + monthly performance bonuses
- Career development – clear promotion paths and training programs
- Fun team culture – virtual events, recognition programs, and wellness perks
You’re a Great Fit If You:
- Have strong communication and active listening skills
- Stay calm under pressure and love solving problems
- Are fluent in English (additional languages are a big plus!)
- Want to grow in a supportive, people-first environment
Job Types: Full-time, Part-time
Pay: $26.00 - $28.00 per hour
Shift:
- Day shift
Work Location: In person
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