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Customer Service Clerk and Cashier

Riesbeck Food Markets, Inc.
Belmont County, Ohio
Part time
4 days ago

FRONT OFFICE CLERK

REPORTS TO: Store Operator

JOB FUNCTION: Perform all front-end clerical functions. Responsible for security and proper administration of cash office funds. Assist in maintaining high standards of customer service in the operation of the front end.

DUTIES AND RESPONSIBILITIES:

1. Observe all store rules and company policies.

2. Maintain a neat, well-groomed personal appearance at all times and observe company dress regulations.

3. Greet all customers and provide them with prompt and courteous service.

4. Observe shift-operating hours at all times as scheduled by management.

5. Assist cashiers with refunds, over rings and other transactions requiring supervisory approval or overrides.

6. Handle cash pickups, change order requests, and register loans as needed.

7. Be able to accurately and efficiently complete office procedures (ex: balancing tills, banking procedures, office bookwork, office balances).

8. Maintain a general housekeeping program that ensures an orderly, clean appearance on a regular ongoing basis.

9. Observe established safety procedures.

10. Answer telephone courteously and either route call to the appropriate department/party in a timely manner or take written message in accordance with established policies and procedures.

11. Observe strict confidentiality of all company records and financial information and safeguard against unauthorized access to such information at all times.

12. Maintain security standards to protect company assets at all times. Report to management any abnormal behavior by employees or customers.

13. Operate cash registers and bag groceries as needed.

14. Able to speak, hear, read, and write the English language. Able to communicate effectively with employees and customers.

15. Must possess the math skills necessary to supervise and handle cash transactions and be able to balance cash receipts or troubleshoot errors of discrepancies in cash or column balances.

16. Able to occasionally lift or exert up to 50 pounds and frequently lift or exert negligible amounts of weight.

17. Perform other duties and assignments as directed by management.

Job Type: Part-time

Pay: From $11.70 per hour

Benefits:

Shift:

Ability to Commute:

Ability to Relocate:

Work Location: In person

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