Search suggestions:

hiring immediately
part time
full time
non profit
night shift
warehouse
remote work from home
remote
work from home
receptionist
jobs
remote customer service
urgently hiring
New York
Los Angeles County
Florida
California
Texas
Houston County
Las Vegas
Louisiana
Orlando
Phoenix
Wisconsin
Washington

Customer Service Representative

JLL
Pittsburgh, Pennsylvania
Full time
1 day ago

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Summary:

The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

A typical customer service specialist is responsible for determining the client’s issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.

Job Responsibilities:

• Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.

• Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.

• Refer unresolved customer grievances to designated departments for further investigation.

• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

Skills:

• Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.

• Ability to work independently and manage one’s time.

• Ability to accurately document and record customer/client information.

• Previous experience with computer applications, such as Microsoft Word and PowerPoint.

Education/Experience:

• High school diploma or GED preferred.

• 2-4 years customer service related experience required.

Estimated total compensation for this position:

33,280.00 – 33,280.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

Remote –Pittsburgh, PA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!


Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions

  • Comprehensive Medical, Dental & Vision Care

  • Paid parental leave at 100% of salary

  • Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.


For additional details please see our career site pages for each country.

.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected] . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.

Apply
Save
Report job
Other Job Recommendations:

Remote Customer Service Representative - Cold Calling / Sales Focus

MedPro Repair, Inc.
Wake County, North Carolina
  • Make outbound cold calls to prospective customers,...
  • Follow up with existing customers to ensure satisfaction and...
1 week ago

Customer Enrollment Representative

WARREN
San Jose, California
$55,000 - $65,000 a year
  • Help new customers directly through the enrollment process...
  • Explain service options and guide clients toward the...
15 hours ago

Pre-Encounter Representative

Main Line Health
Tredyffrin Township, Pennsylvania
$18 - $27 an hour
Day Shift, In-office rotating sites (Paoli Cancer Center, Exton, and Collegeville). 1. Minimum of two year’s registration...
2 days ago

Dispatch Customer Service Representative

Care Transit
Phoenix, Arizona
$18 - $21 an hour
We’re hiring a Dispatch Customer Service Representative to join our team In this key role, you’ll be the communication hub between...
1 week ago

Customer Service Representative - State Farm Agent Team Member

State Farm
Saratoga, California
$65,000 - $85,000 a year
Are you a relationship-builder with a passion for helping others—and a talent for sales? At Shana Nelson State Farm, we’re looking...
4 weeks ago

Customer Service Representative - Healthcare

Maximus
El Paso County, Texas
  • Competitive Compensation:
  • $15.37/hr. base pay + 10% shift differential for evening...
4 weeks ago

Customer Service Representative

Local Bridgeport Fried Chicken Shop
South Central Connecticut Planning Region, Connecticut
$34,817 - $40,664 a year
We can ask for an unannounced drug test.Should have minimum 2years of experience in customer service.Send a copy of valid photo ID...
2 weeks ago

Automotive Technician/Mechanic - A Level

Stress Free Auto Care
San Francisco, California
  • Immediate Sign-On Bonus: Join now and receive an attractive...
  • Modern Facilities: Work with state-of-the-art equipment and...
13 hours ago

Pipe Fitter

CCI Industrial Services
North Slope Borough, Alaska
  • Selects the type and size of pipe, and related materials and...
  • Inspects work site to determine presence of obstructions and...
22 hours ago

Cyber Security Engineer

The Tile Shop
Hennepin County, Minnesota
  • Medical Benefits
  • Health Savings Account (HSA)
  • Medica Value-Added Services...
17 hours ago