We are a highly esteemed FFS/PPO Private Practice, renowned for our exceptional patient care and commitment to excellence. With a dynamic team comprising four dedicated doctors and a team of 3-4 hygienists working diligently each day, we pride ourselves on providing top-tier dental services in a welcoming and professional environment. As part of our growth strategy, we are currently seeking a talented Front Office Administrator with a desire to become a stellar Treatment Coordinator. The right candidate will have exceptional communication and interpersonal skills.
Responsibilities:
- Serve as the primary point of contact for patients, ensuring their needs are met with professionalism and care.
- Coordinate treatment plans for patients, including scheduling appointments, obtaining necessary authorizations, and facilitating communication between patients and dental professionals.
- Educate patients on treatment options, financial arrangements, and insurance coverage, ensuring they are fully informed and empowered to make decisions regarding their oral health.
- Manage patient records and ensure accuracy and completeness of all documentation.
- Collaborate closely with the front office team to optimize office workflow and enhance the patient experience.
- Provide exceptional customer service, addressing inquiries and concerns promptly and courteously.
Requirements:
- Excellent communication skills, both verbal and written, with the ability to convey complex information in a clear and concise manner.
- Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Proficiency in dental software Dentrix.
- Ability to work collaboratively as part of a team, demonstrating professionalism and integrity in all interactions.
- Commitment to upholding the highest standards of patient care and confidentiality.
If you are a motivated individual with a passion for patient care and a track record of success in Dentistry, we encourage you to submit your resume for consideration. Join our amazing team and be part of our commitment to excellence in dentistry. Thank you for your interest in joining our practice!
Job Type: Full-time
Pay: Up to $35.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Commuter assistance
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
Ability to Commute:
- Ladera Ranch, CA 92694 (Required)
Ability to Relocate:
- Ladera Ranch, CA 92694: Relocate before starting work (Required)
Work Location: In person