Job Overview
We are seeking a detail-oriented and friendly Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks. This role requires a strong understanding of dental office operations and proficiency in medical billing and coding, particularly with ICD-10 and ICD-9. Familiarity with dental software such as Dentrix, Epic, or Eaglesoft is highly desirable.
Responsibilities
- Greet patients warmly and manage the check-in and check-out process.
- Schedule appointments and confirm patient visits.
- Maintain accurate patient records and ensure all information is up-to-date.
- Process insurance claims and handle medical billing tasks efficiently.
- Assist with coding procedures using ICD-10 and ICD-9 standards.
- Answer phone calls and respond to inquiries regarding services, appointments, and insurance coverage.
- Collaborate with dental staff to ensure smooth patient flow and optimal service delivery.
- Handle administrative tasks such as filing, data entry, and maintaining office supplies.
Skills
- Proficiency in dental office software Open Dental is preferred.
- Strong knowledge of medical billing processes and coding (ICD-10, ICD-9).
- Excellent communication skills with a focus on customer service.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Previous experience as a Dental Receptionist or in a similar role is an advantage.
- Strong organizational skills to manage patient records effectively.
- A proactive approach to problem-solving and handling patient concerns.
Join our team as a Dental Receptionist where you can make a positive impact on our patients' experiences while contributing to the efficiency of our practice!
Job Types: Full-time, Part-time, Temporary
Pay: $19.16 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
