Director, Client Service, Agency

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day. 

What you'll do: 

• Provide oversight to a portfolio of accounts, participating in key client meetings while navigating relationships with senior leaders and decision makers at agencies. 
• Lead the development of portfolio-specific goals based on the company’s vision and values and responsible for tracking progress of portfolio goals on a regular basis. 
• Motivate and empowering a team to drive consistent YoY account growth. 
• Manage for team bandwidth, delivering a high-level of account support and reporting progress against goals to management.
• Thoughtfully identify future leaders of the business and grow talent on the team by developing the strengths of individuals for the next level of their careers  
• Know our capabilities and differentiators to help the team identify opportunities to leverage them to drive revenue growth and solve business needs. 
• Advocate internally with senior cross-functional stakeholders for clients’ product needs. 
• Develop trusting and productive relationships with key stakeholders both internally and externally. 
• Maintain strong cross-functional relationships across Client Services with Sales and Trading leaders to help drive effective performance across all teams. 
• Communicate effectively with other functional leaders by solving business challenges together, identifying opportunities for growth, and collaborating to drive efficiency and effectiveness across the organization. 

Who you are: 

• 8+ years of relevant professional experience with 4+ years of programmatic experience in trading or hands-on-keyboard function. Enterprise or B2B experience is a plus. 
• Experience in developing, nurturing and managing client relationships. 
• Proven track record of driving revenue growth with large customer accounts. 
• 4+ years of strong management and leadership skills through a collaborative team approach. 
• Ability to build strong relationships with internal and external stakeholders, executive team and industry groups. 
• Execute (and coach others to execute) timely in a fast-paced environment through effective time management and prioritization skills. 
• Ambition to develop personally and nurture the development of others. 
• Excellent influencing and negotiation skills. 
• Highly organized with a strong attention to detail. 

 #LI-ET1

CO, CA, IL, NY, WA, and Washington DC residents only: In accordance with CO, CA, IL, NY, WA, and Washington DC law, the range provided is The Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as sales-based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year.  Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan. 

The Trade Desk also offers a competitive benefits package. Click here to learn more.

Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave

As an Equal Opportunity Employer, The Trade Desk is committed to making our job application process accessible to everyone and to providing reasonable accommodations for applicants with disabilities. If you have a disability or medical condition and require an accommodation for any part of the application or hiring process, please contact us at [email protected]

You can also contact us using the same email address if you have a disability and need assistance to access our Company website. 

When contacting us, please provide your contact information and specify the nature of your accessibility issue.