Description
About Network & Acquiring Solutions
As part of the Global Merchant & Network Services group (GMNS), the Network & Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic, multi-year Enterprise Payments program to bring all payments together into a center of excellence to drive operational excellence for payment execution, enable innovative payment products, services, and capabilities to be built effectively and efficiently, support our BU strategies more closely, and deliver on our customers’ evolving payment needs.
About the Role
This newly created role of Director, Enterprise Payments Strategy is an exciting opportunity to establish and drive the Enterprise Payments transformation, vision, priorities and innovation. The incumbent will be an integral leader within a large scale, enterprise-wide program established to redesign our payment execution model, optimise and de-risk payments, offer best in class payments processing, and create safe and compliant enterprise payments services to ultimately drive an unparalleled payments experience for our customers.
The Director, Enterprise Payments Strategy will develop the company’s enterprise payments strategy to drive optimization, innovation, efficiency, and revenue growth based on competitive analysis, external landscape, business objectives, and . This is a unique opportunity to shape the foundation of a critical new. enterprise function and drive the strategic development of an enterprise payment service.
Key Responsibilities
- Strategic Thought Leadership: Partner with business stakeholders to develop and evolve the enterprise payments strategy, ensuring alignment with the company’s overall business objectives and priorities as well as the competitive & regulatory lamdscape.
- Payments Optimization: Assess and optimize payment processes, operating models, settlement models, and partnerships to ensure seamless and cost efficient payment processing across multiple bank payment rails (e.g., ACH, wire, etc.) globally
- Competitive Assessment: Develop a comprehensive assessment of the competitive environment including competitor benchmarking, emerging technologies, customer buying behavior, and payment trends, to inform the enterprise payments strategy.
- Regulatory & Compliance Assessment: Monitor major payments regulatory & governing bodies (e.g., CFPB, NACHA, PSD2, BIS, etc.) to stay abreast of new payment regulations, evolving compliance requirements, and payment network rule changes that may impact the company’s payments processing, products, strategy, policies, and controls.
- Strategic Intiatives: Drive key strategic initiatives spanning product-related strategies (e.g., real time payments strategy), infrastructure optimization strategies (e.g., direct clearing strategy), and operating model enhancements (e.g., streamlining product development process), and
- Payments Expertise: Consolidate and disseminate payments knowledge – including industry expertise and internal payments-related knowledge about current state payments use cases and operating models across the company.
- Industry Engagement: Develop industry engagement strategy to stay ahead of emerging trends and influence payment policies including developing strategic relationships with payment networks and payment processors and driving the American Express perspective in industry forums and industry working groups, e.g., NACHA, Faster Payments Council, etc.
Requirements/Qualifications
- Relevant experience: Minimum of 10 years’ experience in global non-card payments (ACH, wire, RTP) on the consumer and/or wholesale side, ideally in Product, Strategy, and/or Management Consulting.
- Payments Strategy experience, including understanding of the payments processing technologies, latest market trends and innovative solutions, challenges and opportunities with different payment types.
- Knowledge of the payments execution ecosystem and ability to lead and implement an action plan with the objective to improve customer experience, streamline transaction processing and build future proof solutions.
- Regulatory expertise: Strong understanding of the regulatory landscape affecting payment systems, including AML, KYC, OFAC, PSD2.
- Payment scheme expertise: Proven experience with payment schemes and their compliance requirements, including experience with The Clearing House, The Federal Reserve, Nacha, SEPA, Faster Payments Scheme, etc.
- Program management: Demonstrated ability to lead and manage comprehensive programs in partnership with key stakeholders.
- Passion for results: Passion to drive execution and deliver results in a fast-moving and innovative environment.
- Analytical mindset: Strong analytical and problem-solving skills with a proactive approach to resolving issues and implementing process improvements.
- Highly collaborative: Ability to collaborate with and build strong relationships with internal and external stakeholders to deliver value beyond traditional means.
- Effective communicator and influencer: Ability to influence key partners and executive stakeholders. Excellent communication skills, proficient in developing excellent quality presentations and deliverables for an executive audience.
Minimum Qualifications
Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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