Description
Distinguishing Characteristics
Supervision Received and Exercised
Working Conditions
Examples of Duties
- Directs facilities and property management and maintenance activities, including the development and implementation of a facility maintenance management plan and corresponding budget.
- Provide leadership, strategy, and oversight to a diverse and complex maintenance operations team made up of management and bargaining unit employees.
- Develops, or oversees development of, scopes of work and estimates for contracted services.
- Manages and directs procurement and contracting activities as assigned by the Deputy Chief Development Officer in accordance with the Procurement and Contracts Administration (PCA) Division requirements and collaborates with PCA staff on negotiations as needed.
- Prepares clear and concise correspondence and reports.
- Reviews plans and specifications for capital improvement projects and provides facility support during construction and turnover.
- Collaborates with District departments and divisions to ensure enhanced facility operations.
- Develops and oversees the quality management program for facilities management activities including ensuring requirements are incorporated into contracts for services, scheduling inspections, and monitoring corrective actions.
- Responsible for facilities asset management, including condition assessments, inventories, and preventative maintenance requirements in accordance with the NCTD Transit Asset Management Plan.
- Manages third-party service contracts in accordance with local, state, and federal rules and regulations; district standards; inter-agency agreements and MOUs; other applicable governmental regulations; and NCTD issued permits and licenses.
- Collaborates with Procurement and Contract Administration Division to develop, enhance, revise, or amend contracts as necessary to adapt to changes in service requirements and conditions.
- Ensures that maintenance and repair contractors comply with all NCTD, local, state, and federal rules and regulations.
- Develops, implements, and periodically updates District policies and procedures for areas of responsibilities.
- Ensures compliance with NCTD’s Municipal Separate Storm Sewer System (MS4) Program.
- Prepares for and participates in audits by regulatory agencies.
- Coordinates with Finance Division to develop and manage budget for Department operations.
- Coordinates facility management with applicable permits and licenses from local, state, and federal agencies.
- Hires, trains, supervises, reviews, disciplines, and terminates subordinate staff as needed and in accordance with District policy.
- Develops and implements department goals, objectives, policies, and priorities for staff and assigned area of responsibility.
- Develops and leads presentations on facilities maintenance issues to NCTD Board of Directors and/or other entities/individuals as needed.
- Prepares and/or reviews staff reports for items on the NCTD Board of Directors agenda as assigned by the Deputy Chief Development Officer. Ensures compliance with preparation requirements and timelines per NCTD administrative policy.
- Explains Facilities Department and District programs, policies, and activities; negotiates and resolves sensitive and controversial issues.
- Responds to emergencies including but not limited to system failures, service disruptions, incidents, and accidents involving District operations and/or assets.
- Performs other related duties as assigned.
Qualifications
Education/Experience
- A Bachelor’s degree in related field required.
- Minimum of ten (10) years of verifiable facility management experience.
- Minimum five (5) years of supervisory experience.
- Public agency background with supervisory/management and oversight experience with use of both contractors and in-house staff for facility maintenance activities is preferred.
Certificates/Licenses
- Possess and maintain a California driver’s license, Class C, and a satisfactory driving record for the last five years.
- Certified Facility Manager (CFM) or Facility Management Professional (FMP) credential is preferred.
- Maintain compliance with the District’s policies regarding Conflict of Interest and Ethics.
General Requirements
- Advanced knowledge of capital forecasting, planning, and implementation.
- Experience with preventative maintenance needs and best practices for minimizing reactive maintenance.
- Advanced knowledge of asset management and maintenance principles.
- Experience with project management, including the development of scopes of work and independent cost estimates.
- Familiarity with code and regulatory requirements applicable to facility management, maintenance, and repair activities, including IBC/CBC, ADA, NFPA, OSHA, APCD, and DEH.
- Experience with FTA, FRA, and CPUC compliance and regulations preferred.
- Working knowledge of major building systems including HVAC, building controls, electrical, plumbing, emergency power, and life safety systems.
- Ability to create and maintain good working relationships through excellent communication and teambuilding skills.
- Strong analytical and critical thinking skills; ability to gather, organize, analyze, and present data to appropriate sources; ability to interpret and apply local, state, and federal rules and regulations accurately and effectively.
- Expertise in multiple areas and demonstrated use of high-level discretion and judgment in execution of duties is preferred.
- Ability to manage and maintain simultaneous, transitional, and emerging priorities, including the ability to handle demanding deadlines and changing priorities in a stressful work environment.
- Demonstrated proficiency in computer software programs in a Windows environment including the Microsoft Office Suite and project scheduling software. Experience with computer maintenance management systems (CMMS) and enterprise resource programs such as JDEdwards a plus.
- Ability to respond in-person to emergencies on any shift and under any weather or time-of-day circumstances.
Physical Requirements
The employee must possess the ability to use the phone and computer for extended periods, manual dexterity to complete clerical functions and work with office equipment, and lift equipment up to 25 pounds on a daily basis. The employee must be able to hear, see, and communicate verbally to exchange information. The employee must be able to physically travel between District locations and other destinations, work in evenings when required, work in hazardous conditions, and negotiate a variety of different and irregular terrain as is typical along a railway right of way. The employee may be subject to fumes, odors, dusts, gases, chemicals. The employee must be able to walk, climb, balance, bend, carry, push, reach, sit, and stand.
Machines / Tools / Equipment
- Ability to operate a personal computer and Microsoft Office Suite programs.
- Ability to operate standard office equipment, including a fax and scanner machine, copy machine, and telephone.
- Ability to carry and operate a mobile on-call device.
Supplemental Information
All applicants must complete and submit an online application at www.gonctd.com/careers. A job offer is contingent upon the successful completion of a pre-employment drug screen and background check. NCTD is an Equal Employment Opportunity Employer.
NCTD provides its employees with a comprehensive benefits package. Benefits are available to employees working 20+ hours per week, with any employer contributions prorated accordingly for employees who work less than 40 hours per week. Highlights are listed below:
Retirement:
CalPERS: NCTD participates in the CalPERS retirement program with benefit formulas of 1.5% @ 65. Benefits are calculated based on your age at retirement, the number of years of service credit with CalPERS, and the highest average pay rate in a 36 month period.
457 Deferred Compensation/401(a) Plans: NCTD offers a voluntary Deferred Compensation savings plan through VOYA. Employees are eligible upon hire, and can contribute a designated percentage of their compensation into the plan in accordance with IRS limits. Additionally, NCTD matches 50% of employee 457 contributions, up to 8% of payroll (4% max contribution) into a 401(a) plan. Employees are vested in NCTD contributions over a 3 year period.
Medical Insurance: NCTD participates in the CalPERS medical insurance program and offers a rich variety of plans to choose from. NCTD contributes towards monthly medical premiums. If selected coverage is greater than the NCTD contribution, employees will pay the additional premium via pre-tax payroll deduction.
Dental Insurance: NCTD offers dental coverage through United Concordia with a PPO or DHMO option.
Vision Insurance: NCTD offers vision insurance through Medical Eye Services.
Life Insurance: NCTD provides group Life/AD&D insurance at no cost to the employee in the amount of $200,000. Additional, voluntary supplemental life insurance is available for the employee and eligible dependents at the employee's cost.
Long Term Disability Insurance: NCTD offers voluntary Long Term Disability Insurance at the employee's cost. Coverage up to 60% of your hourly wage ($6,000/mo max) can be purchased.
Flexible Spending Account Plan: NCTD offers the following plans for pre-tax employee contributions:
- Health Care
- Dependent Care
- Commuter Transit
- Commuter Parking
Holidays: NCTD recognizes 10 holidays annually: New Year's Day, Martin Luther King Jr. Day, President's Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, and Christmas Day.
PTO/Paid Time Off: Employees earn PTO in accordance with the following schedule:
- 0 through 3.99 years: 120 hours per year
- 4.00 through 9.99 years: 176 hours per year
- 10 years: 216 hours per year
Bereavement Leave: NCTD offers paid bereavement leave.
Transportation Passes: Employees and eligible dependents receive a complimentary "PRONTO Card" which can be used to ride any NCTD transit service at no charge.
