Company Description
About Westgate Myrtle Beach Oceanfront Resort:
A beautiful oceanfront resort that lies across the street from Family Kingdom Amusement Park, Westgate Myrtle Beach offers you an incredible opportunity to enjoy the sunshine, cool breezes and spectacular oceanfront views along the beautiful Grand Strand. Enjoy the satisfaction of assisting guests from all over the world who arrive to enjoy our spacious villas and numerous onsite amenities.
Job Description
As the Director of Engineering, you will be the visionary leader responsible for overseeing and directing the resort’s engineering and maintenance operations. With your experience, technical expertise, and strategic mindset, you will play a key role in shaping and executing operational strategy, ensuring the highest standards of quality, efficiency, and guest satisfaction. You will lead a team of skilled professionals, collaborating with cross-functional stakeholders to drive innovation and continuous improvement in engineering practices.
Essential Duties and Responsibilities
Develop and execute the strategic vision and direction for the Engineering Department, aligning with the resort’s overall goals
Provide leadership, guidance, and mentoring to the Engineering team, fostering a culture of innovation, collaboration, and excellence while ensuring accountability
Implement, train, and enforce safety protocols and procedures to maintain a safe environment for guests and employees
Create and manage the Engineering Department’s schedule and budget, including capital reservations, P&L reviews, and expense forecasting
Oversee the efficient operation and maintenance of the resort’s infrastructure, mechanical systems, and equipment, ensuring compliance with industry standards and regulations
Lead the planning and execution of major capital and reserve improvement projects from concept to completion, ensuring quality standards, budget, and timelines are met
Establish and maintain strong relationships with external vendors, contractors, and regulatory authorities to ensure contract compliance and effective partnerships
Manage the procurement and inventory of all tools and materials purchased and assigned to the Engineering Department
Proficient in creating documents using Microsoft Office applications such as Excel and PowerPoint
Experienced in maintenance and operations of food & beverage, landscaping, pools, groundskeeping, and laundry facilities
Proficient in using resort operations software and devices (e.g., HotSOS)
Communicate professionally via radio, phone, email, and verbal interactions
Perform maintenance and cleaning tasks as needed
Expert in reading and interpreting blueprints, technical data, and O&M manuals
Able to recognize and resolve potential hazards on the property
Proficient in using hand tools, power tools, battery-powered tools, and other job-relevant equipment
Comfortable working on ladders, scaffolding, lifts, and in confined or restricted spaces, while using dust masks and other protective gear as needed
Capable of understanding and addressing guest needs through positive and solution-oriented interactions
Must adhere to all CFI/Westgate Resorts policies and procedures
Must represent Westgate Resorts professionally at all times through appearance, attire, and behavior
Perform other tasks as assigned by resort operations leadership
Qualifications
Must be detail-oriented with strong communication and interpersonal skills
Ability to adapt to various tasks, perform effectively under pressure, and consistently meet deadlines
Minimum of six years of mid-to-senior-level leadership experience in a resort or commercial environment
High school diploma required; a bachelor’s or associate degree in a maintenance-related field is preferred
To perform this job successfully, an individual must be able to execute each essential function satisfactorily. Additionally, the individual must possess and adhere to the following core values:
Integrity – Doing the right thing when no one is looking
Passion – Creating a positive impact
Work ethic – Taking pride in your work
Education and Experience
High school diploma required; a bachelor’s or associate degree in a maintenance-related field is preferred
Six or more years of leadership experience in a resort or commercial environment
Language Skills
Must communicate effectively with supervisors and resort leadership
Written and verbal communication in English is expected
Certificates, Licenses, Registrations
Must hold a valid driver’s license in the state of employment
Preferred licenses or certifications in key trades such as refrigeration, plumbing, or electrical
OSHA safety certification is preferred
Physical Demands
Regularly required to stand, walk, use hands to touch, handle, or feel, reach with hands and arms, and talk or hear
Occasionally required to sit, stoop, kneel, or crouch
Must regularly lift, move, push, and/or pull up to 50+ pounds
Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus
Work Environment
Regularly exposed to moving mechanical parts
Frequently exposed to wet and/or humid conditions
Occasionally exposed to high, precarious places; fumes or airborne particles; chemicals; outdoor weather conditions; and extreme cold and/or extreme heat
Fast-paced environment requiring clear thinking for problem-solving while maintaining a positive attitude
Frequent interaction with resort guests
Works closely with others in the department on larger projects and independently on daily tasks
Additional Information
Why Westgate?
- Comprehensive health benefits – medical, dental and vision
- Paid Time Off (PTO) – vacation, sick, and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy, and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life, Disability, Accident, Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
- Advancement & development opportunities
- Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.
