Empower operations through smart systems and seamless integration.
In this role, you’ll play a critical role in analyzing business processes and optimizing workflows using JD Edwards EnterpriseOne. Your expertise will drive automation, enhance system functionality, and ensure smooth client/server integration. From writing functional requirements and developing test plans to supporting production and collaborating with development teams, you’ll be at the forefront of transforming how our supply chain operates across the globe.
Embark on a career journey with Franklin Electric, where your passion meets purpose, and every day is an opportunity to make a difference in our global communities in providing access to water, fuel and electricity.
In this role, you’ll play a critical role in analyzing business processes and optimizing workflows using JD Edwards EnterpriseOne. Your expertise will drive automation, enhance system functionality, and ensure smooth client/server integration. From writing functional requirements and developing test plans to supporting production and collaborating with development teams, you’ll be at the forefront of transforming how our supply chain operates across the globe.
Embark on a career journey with Franklin Electric, where your passion meets purpose, and every day is an opportunity to make a difference in our global communities in providing access to water, fuel and electricity.
Franklin Electric is a diverse team of innovators making a positive global impact since 1944. We offer innovative water solutions, ensuring access, treatment, and efficient management of this vital resource. Our commitment to excellence is reflected in our innovative products, industry leading quality products, exceptional customer service, employee development, and passion for social responsibility.
Join us to create a better future while growing professionally in a supportive environment!
MOVE FORWARD WITH US
What you will be doing:
- Project Management
- Contribute to Manufacturing & Supply Chain projects by supporting planning efforts, completing assigned tasks on time, and ensuring high-quality deliverables.
- Technical Support & Service Operations
- Provide technical support for cloud-based systems across business functions, responding to internal customer issues and participating in off-hours/on-call rotations as needed.
- Manage and resolve incidents and service requests using ServiceNow, ensuring compliance with Service Level Agreements and maintaining high standards of service delivery.
- Analyze incident trends, perform root cause analysis, and design process improvements to prevent recurring technology issues and enhance user experience.
- Request, Change Management & Compliance
- Manage and document all system changes and end-user requests in ServiceNow, ensuring accuracy and traceability.
- Ensure changes to Manufacturing & Supply Chain systems meet SOX compliance standards, with proper documentation and coordination with internal auditors.
- Review change schedules for conflicts, prioritize tasks effectively, and maintain system validation in alignment with corporate policies.
Who we want:
If you are a self-motivated and collaborative individual who is passionate about making a positive impact, we encourage you to apply for this exciting opportunity.
If you are a self-motivated and collaborative individual who is passionate about making a positive impact, we encourage you to apply for this exciting opportunity.
- Hard-working winners - Confident, competitive, and results-oriented professionals who create a track record of success.
- Dedicated achievers - People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
- Effective communicators - People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders.
- Collaborative partner - People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.
What you need:
- Bachelor’s degree in computer science, computer information systems, or a related degree (required).
- 3-5 years of related experience (required).
- Strong JDE Enterprise One application understanding at the functional and technical levels is preferred.
- Experience developing and maintaining JDE Enterprise One setups utilizing Object Management Workbench (OMW). Up to 15% travel should be expected for this position.
Don’t feel like you check all the boxes? Here at Franklin Electric, we are dedicated to building a diverse and inclusive culture which includes embracing candidates from a variety of different backgrounds and industries. We highly encourage you to apply so we can connect on this and future opportunities.
COMPANY VALUES & BENEFITS
FE provides many opportunities to learn and grow through development opportunities such as training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more! We offer competitive salaries, comprehensive benefits, and amenities such as:
- Hybrid remote work arrangements
- Generous paid time off & holidays
- Paid parental leave & on-site motherhood rooms
- On site café & complimentary beverage stations
- Indoor fitness facility & outdoor walking paths
- 401(k) with matching & service contributions
- Health, dental, vision, life insurance
- Short & long-term disability
- Fertility & adoption support
- Undergraduate & graduate tuition reimbursement
- Professional development assistance
- Health & wellness programs
Take a look at this video to see our Global Headquarters here in Fort Wayne, Indiana.
ABOUT FRANKLIN ELECTRIC
Franklin Electric is a global leader in water and energy systems, committed to continuous improvement and innovation to meet the diverse needs of our customers. Our founders in 1944 named the company after America’s pioneer electrical engineer, Benjamin Franklin, which lives on today in our culture to drive us to push boundaries and create meaningful change. We offer a comprehensive range of pumps, motors, drives, and controls for residential, commercial, agricultural, industrial, and municipal applications.
More than just a workplace, Franklin Electric is a vibrant and inclusive community of forward-thinkers, united by our mission to drive positive impact worldwide. Our culture fosters career growth and personal development, with a focus on promoting from within and nurturing talent. Our recent awards in “America's Most Responsible Companies”, “Most Trusted Companies” by Newsweek, “America’s Climate Leaders” and “Indiana’s Best Places to Work” attest, we're dedicated to upholding the highest standards of corporate responsibility.
At Franklin Electric, we believe that everyone deserves to be treated fairly and respectfully, and that our diversity of thought, culture and experience makes us a stronger company. Our commitment to social responsibility is evident in programs like the Franklin Women's Network and our philanthropic efforts through the Franklin Wells for the World Foundation. Through these endeavors, we've provided clean water to over 284,000 people in 12 countries, addressing the global water crisis head-on,
Locally in our communities, the Franklin Electric Charitable and Educational Foundation (FECEF) supports causes close to our hearts, such as United Way, Boys & Girls Club, and Big Brothers Big Sisters. Our dedication to excellence extends beyond our products and services, shaping a brighter future for both our employees and the communities we serve. Join us in driving meaningful change and making a difference with Franklin Electric.
Erp business analyst
Department
IT
Employment Type
Full Time
Location
US - Indiana - Fort Wayne
Workplace type
Hybrid
Reporting To
Jeff Young
This role's hiring manager:
Jeff Young
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