Job Duties:
The Virginia Beach Convention Center exists to facilitate successful experiences by offering a full range of high-quality services and amenities for conventions, professional trade shows, consumer shows and community events. The right candidate for this position will be a self-motivated individual who enjoys a challenging work environment and wants to make a difference in our organization. You will be an integral part of a team committed to providing exceptional customer service to our clients. Job duties include the following:
o Plan, direct, and supervise large events (5000+) held in a public assembly facility ensuring compliance with occupancy agreements, conformance with safety and welfare regulations, contractual requirements, and delivery of exceptional quality customer service.
o Assist in the logistical and on-site coordination of set-up, movein/out, and supervision of events and event staff.
o Create detailed service orders in a timely manner through computerized event management system, liaison with contracted caterer and outside service contractors to assure client's needs have been met.
o Provide clients with itemized cost estimates of facility related charges prior to their event and invoicing upon event conclusion.
o Schedule contract services and equipment to provide services not available in-house.
o Organize and prioritize work to meet deadlines with special attention to detail and be able to work independently exercising judgment and initiative.
o Advise clients of minimum staffing required to safely and effectively carry out events. Inspect facility set-up for compliance with work orders.
o Ensure all event related documents are signed and filed appropriately.
o Complete a post event evaluation defining any issues that arise, including incidents which may be in violation of policies or result in claims for damages and make recommendations of how to preclude their re-occurrence.
o Report exemplary service performed by staff as well as any staff related issues that may have occurred.
o Performs other tasks related to the operation of the convention center as needed/assigned.
o Responsible for ensuring compliance to life safety policies and procedures through staffing plans, floor plan design and onsite management of events.
o Ability to work late nights, or early mornings, or weekends, based on event schedule.
o Successful candidate must complete training and obtain certification in Defensive Driving, First Aid/CPR/AED and Trained Crowd Management within first year of employment. Certifications must be maintained for duration of employment in this classification.
o Positions in this class have been designated as Alpha I positions requiring employees to work during inclement weather, regardless of the City's operational status.
As a City employee, you will enjoy a generous benefits package that includes paid time off, paid holidays, health, dental and vision insurance options, a wellness program, retirement, tuition reimbursement and more.
Official City Job Description:
https://virginia-beach-departments-docs.s3.amazonaws.com/city/job-descriptions-pay-plans/Event-Coordinator-00765.pdf
Working Conditions:
https://workingcondition-summary-prod.s3.amazonaws.com/B.006271.1.pdf
Minimum Requirements:
MINIMUMS:
High school or GED plus six years experience in fields such as event supervisor, hotel event coordinator, association meeting planner, business or public administration, public relations, hotel/restaurant management, or supervision in a public assembly facility utilizing the knowledge, skills and abilities listed above; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.
Must have, or obtain, a current and valid Virginia or North Carolina drivers license in accordance with Virginia or North Carolina DMV drivers license eligibility requirements.
SPECIAL REQUIREMENTS:
Must be available to work evenings, weekends, holidays, and overtime when required to meet operational needs.
Additional Requirements:
DMV Transcript: Required
CDL: Not Required
DOT History: Not Required
CPS Check: Not Required
Physical: Not Required
Respirator: Not Required
Polygraph Review: Not Required
Psychological Screening: Not Required
Attachments Required: None
Preferences:
- Familiarity with creating and interpreting CAD drawings
- Knowledge of Ungerboeck or similar event management software
- Certified Meeting Professional (CMP) designation
- Graduation from IAVM Venue Management School
Special Instructions:
- The application is the primary document used to screen for qualifications and years of experience; resumes and cover letters are not reviewed at this time. Please include entire job history on the application.
- This position is Alpha I and is required to work in excess of the normally scheduled days/hours during inclement weather (hurricanes/snow) and/or in response to short-term department needs, regardless of the City’s operational status
- Must have or obtain a current and valid Virginia or North Carolina driver’s license in accordance with Virginia or North Carolina DMV driver’s license eligibility requirements.
- Must be available to work evenings, weekends, holidays, and overtime when required to meet operation al needs.
- Please complete the application in its entirety and include your resume if required by the posting.
- Your responses to any "Supplemental Questions", if attached to this requisition, must be supported by the information you provide on your application and/or resume; or otherwise demonstrated during the hiring process.
- You will not be able to access the details of this job ad once the closing date has passed. If you would like to retain this information, please take a screen shot or print using your browser's printing capability.
VRS Contribution: All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.
Drug Free Workplace: The City of Virginia Beach maintains a drug free workplace.
