About the Position
Executive Administrative Aide, Grade N17
WHO WE ARE
As a department, we believe the health and wellness of the county can only be achieved by ensuring that every resident has fair opportunities to reach their fullest potential. This means access to quality housing, transportation, education, employment, health care, human services, safe neighborhoods, and healthy food. HHS provides critical services for residents who face a variety of obstacles in achieving their full potential. HHS plays an essential role in building a healthy and strong community.
WHO WE ARE LOOKING FOR
What You'll Be Doing
As the Executive Administrative Aide, responsibilities include, but are not limited to:
- Serves as a liaison between the director's office, the community, the County Executive's office, state agencies, and the Governor's constituent services offices.
- Provides direct office support to the social services office and Children Youth and Families Services (CYF), managing calendar, events, tracking documents, and following up with inquiries. Screens all incoming telephone calls, documents, and correspondence to the Social Services and Children Youth and Families services areas.
- Provides intakes and manages constituent services issues and follow up with internal and external customers.
- Manages constituent services, referrals, collaborating with community stakeholders, etc.
- Provides administrative support, including routing Memoranda of Understanding (MOUs), grants, and contracts; formats and edits memoranda, meeting coordination, etc.
- Coordinators and serves as the first point of contact for the Social Services officer, staff, and other county employees, outside agencies, elected officials, and the public
- Performs fiscal duties, projects, and other office responsibilities such as ordering supplies, preparing mileage reports, handling mail, managing work calendars, etc.
- Performs other job-related duties as assigned.
Minimum Qualifications
Education: Graduation from high school or High School Certificate of Completion recognized in the State of Maryland.
Equivalency: An equivalent combination of experience and education may be substituted.
Preferred Criteria, Interview Preferences
Please note that we will use the following preferred criteria screening questions for candidate evaluation:
- Do you have progressive experience in providing executive administrative office support?
- Do you have experience in Business management or health and human services-related fields?
- Do you have experience in providing support to multiple executive-level positions?
- Do you have experience working with a culturally diverse population and providing excellent customer service?
Please note that we will use the following preference criteria for interview selection:
- Demonstrating strong oral and written communication skills
- Demonstrating the proficient use of Microsoft Office Suite (i.e., Word, Excel, PowerPoint, Outlook) and other electronic automated systems
- Administrative knowledge in managing and tracking policies, rules, regulations, and procedures governing the initiation, preparation, and processing of administrative actions. MOUs, Contracts, Grants, and Memoranda
- Demonstrating a wide range of knowledge encompassing the administrative processes, such as policies, rules, regulations, and procedures, governing the initiation, preparation, and processing of administrative actions, preferably related to county government
IMPORTANT INFORMATION
The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.
Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at [email protected]. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.
All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.
This will establish an Eligible List that may be used to fill both current and future vacancies.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.
