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FLOOR MANAGER AT GRATO

grato
$60,000 - $70,000 a year
West Palm Beach, Florida
Full time
4 weeks ago

Job Title: Floor Manager
Location: Grato, West Palm Beach
Reports to: General Manager
Classification: Full-time, Salaried

About Grato

Grato is a vibrant, chef-driven Italian restaurant located in West Palm Beach’s historic Flamingo Park neighborhood. Created by James Beard Award-nominated Chef Clay Conley, Grato offers house-made pastas, wood-fired pizzas, and modern Italian fare crafted with seasonal ingredients. With an open kitchen, a wood-burning oven, and a warm, inviting atmosphere, Grato is known for approachable excellence and consistently memorable dining experiences. Popular with both locals and visitors, Grato is a community-focused restaurant that balances casual elegance with top-tier hospitality.

Job Summary

We are seeking a hands-on, hospitality-driven Floor Manager to join our leadership team. This role requires a confident presence on the floor, ensuring guests receive outstanding service, staff feel supported, and operations run smoothly throughout each shift. The ideal candidate will lead by example, motivate their team, resolve service issues promptly, and cultivate a positive culture rooted in hospitality, consistency, and accountability.

Job Purpose

To oversee the daily service and ensure every shift meets Grato's standards for hospitality, efficiency, and guest satisfaction. The Floor Manager is responsible for guiding the front-of-house team, maintaining smooth operations, addressing guest concerns, and supporting initiatives that drive revenue and team development.

Objectives & Goals

Job Activities

Customer Service

Sales & Promotions

People Development

Operational Leadership

Making It Happen

Performance Measurement

Guest Satisfaction

Team Performance

Financials

Health & Safety

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

Experience:

Language:

Ability to Commute:

Ability to Relocate:

Work Location: In person

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