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Food & Beverage Talent Manager

American Place
$50,000 - $82,500 a year
Waukegan, Illinois
Full time
1 day ago

Who WE are:
Our mission is to be Chicagoland’s premier gaming and entertainment destination, celebrated for unparalleled hospitality and an unforgettable guest experience. We’re not just a casino—we’re a community where our team members thrive, with countless opportunities for career growth and a workplace culture centered on inclusivity and fun. As we continue to elevate our standards of excellence, we seek dynamic, coachable individuals who are passionate about hospitality and eager to grow with us. At American Place Casino, every moment is crafted to delight, every opportunity is a pathway to success.
Who WE are looking for:
In this role, you will monitor staffing levels for Food and Beverage outlets and adjust as needed to meet business demands. You'll oversee recruitment, onboarding, and compliance training for new team members, ensuring smooth integration. Evaluating candidates through interviews and assessments is key, along with maintaining relationships throughout the hiring process. You'll ensure BASSET and Food Handler certifications are completed for all staff, complying with local regulations. Additionally, you'll develop effective recruitment strategies and generate tailored reports for management. Responsibilities include managing employment applications, selecting candidates, keeping job descriptions updated, and posting positions both in-house and online. Other tasks may be assigned as needed.
Job titles similar to this role include:
  • Recruiter
What is expected of YOU:
In this role, you will monitor staffing levels for all Food and Beverage outlets, making adjustments as needed to align with business demands. You will oversee the recruitment, onboarding, and compliance training for all new team members, ensuring a seamless integration into the organization. Evaluating candidate qualifications through interviews, assessments, and reference checks will be a key part of your responsibilities, alongside building and maintaining relationships with candidates throughout the hiring process. Responsible for overseeing the completion of BASSET and Food Handler certifications for each team member, ensuring compliance with local food and beverage safety regulations and facilitating training as needed. You will develop and implement effective recruitment strategies as demands arise, generating specialized weekly and monthly reports tailored to the needs of departments and management. Additionally, you will administer the processes for employment applications, selection, and interviewing, forwarding qualified candidates to hiring managers. Keeping job descriptions current and posting open positions in-house and on the American Place website according to approved requests will also be part of your duties. Other reasonable job responsibilities may be assigned as needed.
Experience YOU will need:
  • High School Diploma or GED preferred
  • 4+ years of related experience or College Degree in HR, experience in ADP preferred
  • Strong understanding of service industry trends and competitor practices to enhance recruitment strategies.
  • Strong computer skills, proficient in Microsoft 365 and Google Suites.
  • Must be highly organized and detail-oriented.
  • Superior verbal, written communication skills.
  • Bilingual a plus
  • Specific skills that are required to perform this job.
    • Ex: Computer literate (proficient in Microsoft Word and Excel).
    • Good Communication Skills (Ability to communicate technical information to nontechnical audiences).
    • Handles administrative work - (receives, sorts and files monthly personnel action reports).
Physical Requirements:
  • Ability to sit for extended periods while working on a computer.
  • Frequently speak, read, write, stand, walk, bend and stoop.
  • Some mobility for travel to job fairs or client meetings.
  • Ability to occasionally lift and carry materials up to 30 pounds.
Certificates, Licenses, Registrations:
  • Able to obtain/maintain necessary licenses and/or certifications as required by local gaming regulations
Benefits/Perks and Salary:
  • Medical, Dental, Vision
  • 401K: Matches 50% of your contribution, up to 4% of eligible contribution
  • Educational Tuition Reimbursement
  • Ventra Program, EAP programs, etc.

Salary Range:

$50,000-$82,500

Company Statement on EOAA:
American Place Casino is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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