Overview
We are seeking a dedicated and professional Front Desk Agent to join our Kitchen and Bathroom remodeling showroom team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and support. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Duties
- Greet and assist clients and visitors upon arrival, ensuring a welcoming atmosphere.
- Manage incoming calls and inquiries, providing accurate information and directing them to the appropriate departments.
- Perform administrative tasks including filing, data entry, and maintaining organized records.
- Utilize computer systems for scheduling appointments and managing client information.
- Handle billing inquiries and process payments using QuickBooks or other financial software.
- Maintain a clean and organized front desk area to enhance the overall client experience.
- Collaborate with team members to ensure smooth operations throughout the office.
Experience
- Previous experience in an office environment is preferred, with a focus on customer support roles.
- Proficiency in computer literacy, including familiarity with office software applications.
- communication with diverse clients.
- Strong organizational skills and attention to detail are essential for managing files and records effectively.
- A background in clerical work will be beneficial for handling various administrative responsibilities.
Join our team as a Front Desk Agent and play a crucial role in delivering outstanding service while supporting our operational needs. We look forward to welcoming a motivated individual who thrives in a dynamic environment!
Job Type: Full-time
Pay: $17.25 - $18.22 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Leesburg, VA 20176 (Required)
Ability to Relocate:
- Leesburg, VA 20176: Relocate before starting work (Required)
Work Location: In person
