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Front Desk Clerk

Mile High Dispensary
Denver, Colorado
Full time
1 week ago

Responsibilities:

Responsibilities:

· Check IDs, enter in system

. Greet and welcome guests in a friendly and professional manner

. Greet vendors and insure they are assisted

· STAYING ALERT

· A chair is provided for intermittent relief, however Front Desk Check in are expected to stand and address all incoming customers in a professional manner.

· Front Desk Check in will answer the phone

· Front Desk Check-in will perform additional duties as requested by management at any given time of day.

· Responsible for maintaining parking lot (Picking up trash/Shoveling snow and laying minimal salt for safety hazard

· Responsible for maintaining Rec lobby (Sweeping/Mopping)

· Responsible for setting up and taking down rec lobby (open/close)

· Labeling

· Assisting with barcoding products

. Assist guests with inquiries, requests, and complaints, ensuring their satisfaction

· Assisting customers who are handicap (Holding the door open)

. Monitoring the cameras.

. Answer phone calls and provide information to guests or transfer calls to appropriate departments.

Qualifications: Must have a current Marijuana Enforcement Division, MED badge!
- Previous experience in customer service
- Excellent communication and interpersonal skills
- Strong phone etiquette and ability to operate phone systems effectively
- Ability to handle guest relations professionally and resolve issues promptly
- Multilingual skills are a plus
- Flexibility to work night shifts, weekends, and holidays as needed

Note: You must have a current MED badge. This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Type: Full-time

Pay: $18.50 per hour

Expected hours: 36 per week

Benefits:

Schedule:

Work Location: In person

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