Job Summary
We are seeking a motivated and organized Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong communication skills, proficiency in office management, and the ability to multitask effectively in a fast-paced environment.
Responsibilities
- Greet and assist clients and visitors in a friendly and professional manner.
- Manage multi-line phone systems, directing calls appropriately and taking messages as needed.
- Perform data entry tasks accurately, maintaining up-to-date records in our systems.
- Handle filing and organization of documents to ensure efficient office operations.
- Utilize QuickBooks for basic bookkeeping tasks and financial record management.
- Provide customer support by addressing inquiries and resolving issues promptly.
- Assist with calendar management, scheduling appointments, and coordinating meetings.
- Maintain a clean and welcoming front desk area to enhance the visitor experience.
- Collaborate with team members to ensure smooth office operations and effective communication.
Requirements
- Proven experience in front desk or administrative roles, with a strong emphasis on customer service.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace.
- Familiarity with multi-line phone systems and excellent phone etiquette skills.
- Strong organizational skills with the ability to manage time effectively and prioritize tasks.
- Bilingual candidates are preferred to enhance communication with diverse clientele.
- Experience in clerical duties, including typing, proofreading, and data entry is essential.
- Previous experience as a dental receptionist or medical receptionist is a plus but not required.
- Personal assistant experience is beneficial for managing various administrative responsibilities. Join our team as a Front Desk Agent where your skills will contribute to creating a positive first impression for our clients while supporting the overall efficiency of our operations.
Job Type: Part-time
Pay: $17.50 - $18.00 per hour
Expected hours: 16 per week
Work Location: In person
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