Job Title: Front Desk Receptionist
Location: Fairfield Pediatrics – Wayne, MI
Job Type: Part-time or Full-time
Schedule: Monday – Thursday, 8:30 AM – 4:00 PM
Starting Pay: $14–$16 per hour (based on experience)
About Us:
Fairfield Pediatrics is a growing pediatric clinic committed to providing compassionate and comprehensive care for children and their families. We pride ourselves on a warm, professional environment that supports both patient well-being and staff growth.
Position Summary:
We are seeking a Front Desk Receptionist who will serve as the first point of contact for our patients and families. The ideal candidate is organized, friendly, detail-oriented, and able to work well in a small team setting under close supervision.
Key Responsibilities:
- Greet patients and families warmly and professionally
- Answer phone calls, schedule and confirm appointments
- Check-in and check-out patients, verify insurance coverage
- Collect co-pays and handle patient billing inquiries
- Maintain a clean and organized front desk area
- Communicate efficiently with clinical staff
- Ensure HIPAA compliance in all interactions
- Assist with scanning, filing, and basic administrative duties
- Help monitor and manage patient flow for the day
- Participate in daily office huddles or team meetings
Required Qualifications:
- High school diploma or equivalent
- At least 1 year of front desk experience in a medical setting preferred
- Strong communication and customer service skills
- Ability to multitask and remain calm under pressure
- Reliable, punctual, and detail-oriented
- Comfortable using electronic medical record (EMR) systems
- Must be able to provide references from previous supervisors
Preferred Skills:
- Experience in pediatric office settings
- Familiarity with EPIC EMR (or willingness to learn)
Benefits:
- Onsite job training
- Supportive, collaborative work environment
- Opportunities for professional growth
- Potential for increased responsibilities over time
To Apply:
Please submit your resume and a brief cover letter. Selected candidates may be required to complete a short assessment and participate in a working interview.
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Application Question(s):
- Are you willing to take a skills test and work interview during your interview?
- Are you able to provide 3 references from previous supervisors or physicians?
Ability to Commute:
- Wayne, MI 48184 (Required)
Work Location: In person