FRONT DESK RECEPTIONIST – Optometry Office
Are you friendly, detail-oriented, organized, and great at multitasking? Our busy optometry practice is looking for a Front Desk Receptionist to join our team! This role is perfect for someone who enjoys helping people, staying organized, and keeping the office running smoothly.
Responsibilities include:
- Be the first point of contact to our practice, making people feel welcomed, creating a positive first impression
- Greet and assist visitors in a professional manner, providing information as needed
- Answer phone calls and respond to emails/texts in a professional, friendly manner
- Provide customer support by addressing inquiries and resolving issues promptly.
- Schedule and confirm patient appointments
- Check patients in and out with excellent customer service
- Collect payments and balancing daily transactions
- Verify insurance benefits and assist with insurance billing
- Order and track contact lenses
- Handle clerical duties such as organizing, filing, managing office supplies.
- Maintain organization within the front desk area and ensure a clean workspace.
- Maintain a clean, welcoming office environment and assist with general office needs
- Support office management functions to enhance overall efficiency.
Qualifications:
- Previous front desk, receptionist, or customer service experience preferred (medical/optometry experience a plus!)
- Strong communication and organizational skills
- Comfort with technology, scheduling software, and electronic health records
- Ability to multitask and work efficiently in a fast-paced environment
- Ability to manage time and plan ahead
- Professional, dependable, and team-oriented
What we offer:
- A supportive, patient-focused work environment
- Training and growth opportunities within the practice
- Competitive pay (based on experience)
- Paid-Time Off (PTO)
- Matching Retirement Plan (After 1 year)
- Staff discounts on eyewear and services
Join our team as a Front Desk Receptionist where you will play an integral role in creating a positive first impression while supporting our operational needs! If you are personable, reliable, and love working with people, we’d love to meet you!
To apply: Please submit your resume and cover letter to [email protected].To be considered, applicants MUST complete the questionnaire at this link or the application will be disregarded: https://apply.select.wonderlic.com/DF8BYT/The-Power-Practice
Job Type: Full-time
Expected hours: 36 – 40 per week
Benefits:
- Employee discount
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
