New River Medical Group is currently looking for a Front Desk Representative to undertake all receptionist and clerical duties in a Medical Facility. This person will be the “face” of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach ...is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises. We are hoping to fill this position with someone that also clinical abilities and would be able to learn billing and other aspects of the clinics needs. This position would also support the clinical duties of urgent care as needed.
Job duties include, but are not limited to:
*Checking patients in for their appointments and verifying all of their information.
* Answering and redirecting phone calls and faxes.
* Answering any questions, address complaints and pass out paperwork.
*Receiving letters, packages, etc and distributing them.
*Sort through and file patient paperwork into the correct chart.
*Call patients for their appointments the next day, and pull charts.
*Complete medical records
*Keep track of money and count out at the end of every day.
*Triage Patient needs
*Submit insurance claims for billing
*Perform clinical duties as needed
Job Requirements:
* Proven experience as front desk representative in health care setting
* Familiarity with office machines (e.g. fax, printer etc.)
* Strong communication and people skills
* Good organizational and multi-tasking abilities
* Problem-solving skills
* Customer service orientation
* High School diploma; additional qualifications will be a plus
Job Type: Full-time
Pay: $15.00 - $19.00 per hour
Benefits:
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Ability to Commute:
- Pulaski, VA 24301 (Required)
Ability to Relocate:
- Pulaski, VA 24301: Relocate before starting work (Required)
Work Location: In person
