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Front Desk - Townsend Family Dental Center (Hinesville, GA)

Makai Consulting, LLC
$30,099 - $46,092 a year
Wayne County, Georgia
Full time
3 weeks ago

Front Desk Professional – Townsend Family Dental Center (Hinesville, GA):

Position:: Front Desk Professional
Location:: Townsend Family Dental Center, 767 Veterans Pkwy, Hinesville, GA
Schedule::

  • Monday – Thursday: 7:30 AM – 4:00 PM

  • Friday: 7:30 AM – 12:00 PM

About Us:
Townsend Family Dental Center is a patient-focused, community-rooted dental practice committed to providing exceptional care with compassion and integrity. We are looking for a friendly, organized, and proactive Front Desk Professional to join our growing team.

Responsibilities:

  • Greet and check in patients with a warm and professional demeanor

  • Answer phones, schedule appointments, and manage patient communications

  • Collect and process payments, verify insurance eligibility, and explain financial options

  • Manage patient charts, referrals, and electronic communications in Dentrix

  • Collaborate with the clinical team to ensure smooth patient flow and scheduling efficiency

  • Maintain a clean and organized front desk and lobby environment

  • Follow up with unscheduled treatment and missed appointments

  • Ensure HIPAA compliance and patient confidentiality

Requirements:

  • Minimum 1 year of experience in a dental front office setting

  • Proficiency with Dentrix: or similar dental EMR system

  • Strong communication, multitasking, and customer service skills

  • Team player mindset with a commitment to excellence

  • High level of professionalism and reliability

Preferred Qualities:

  • Familiarity with dental insurance verification and billing

  • Ability to handle high patient volume with grace

  • Positive attitude and ability to help foster a supportive work culture

Benefits:

  • Competitive pay

  • Paid holidays and time off

  • Uniform allowance

  • 401(k)

  • Supportive and team-centered environment

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