Job Title: Front of House Manager
Location: The PA Market, Pittsburgh, PA
Job Type: Full-time
About Us:
The PA Market is Pittsburgh’s premiere counter-service restaurant located in the heart of the historic Strip District. We pride ourselves on our diverse menu, lively atmosphere, and commitment to quality. Our location is steeped in history and energy, making it a favorite destination for locals and visitors alike.
Job Description:
The Front of House Manager is a key leadership role at The PA Market, responsible for ensuring a stellar front-of-house experience. This position involves supervising a team of counter servers, managing guest experiences, and maintaining the overall flow of the dining area. The ideal candidate will have a passion for hospitality, a keen eye for detail, and the ability to multitask in a dynamic environment.
Key Responsibilities:
- Hire, train, motivate, and lead counter servers, fostering a positive and collaborative team environment.
- Coordinate with kitchen and bar staff to ensure consistently excellent customer experiences in all areas of the restaurant.
- Manage guest flow and seating arrangements, especially during peak hours.
- Address customer inquiries, concerns, and special requests with professionalism and care.
- Ensure all service areas are clean, organized, and stocked with necessary supplies.
- Monitor staff performance, providing constructive feedback and guidance.
- Create and manage counter server schedules, ensuring adequate coverage for all shifts.
- Uphold and enforce health and safety regulations, as well as company policies.
- Act as a liaison between the senior team and front-of-house staff.
Qualifications:
- Previous experience in a leadership role within the hospitality, retail, or food service industries preferred.
- Exceptional organizational skills and the ability to manage multiple tasks simultaneously.
- Excellent communication and interpersonal abilities.
- A proactive approach to problem-solving and guest service.
- Ability to work in a fast-paced environment.
- Flexibility to work evenings, weekends, and holidays as needed.
Benefits:
- Competitive compensation commensurate with experience.
- Opportunities for career growth and advancement within the company.
- Employee discounts on food and beverages.
- A dynamic and inclusive workplace.
How to Apply:
If you are passionate about hospitality and eager to lead a diverse and energetic team, please submit your resume and a brief statement (no more than 1-2 paragraphs) sharing why you are a good match for this role.
Job Type: Full-time
Benefits:
- Employee discount
- Health insurance
- Paid time off
Shift:
- 10 hour shift
- 8 hour shift
- Evening shift
Application Question(s):
- Please provide a brief statement (no more than 1-2 paragraphs) on why you believe you would be a good match for this role.
Work Location: In person
Job Type: Full-time
Pay: From $45,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
