Scottsdale Eye Surgery Center (SESC) is seeking a Front Office Lead to join our team! As the first point of contact for our organization, you will play a crucial role in providing exceptional customer service and ensuring smooth operations for all personnel at the front desk.
SESC is open Monday through Friday - no weekends, no major holidays. This position is full-time and non-exempt; approximate hours are 8:30am-5:00pm daily. This position will require flexibility with scheduled hours and/or working additional hours during busy periods of time.
Responsibilities:
· Maintains front office operations and manages front desk personnel. Provides adequate front office coverage depending on daily caseload.
· Coordinates surgery schedule with physicians’ offices. Keeps facility staff apprised of changes in scheduling. Responsible for facility authorization from insurance companies by front office staff.
· Maintains working knowledge of all office equipment and proficient use of computer software. Orders and maintains sufficient office supplies and forms. Proofreads documents, forms, and lists for accuracy.
· Provides communication and assistance as needed to administrator, director of nursing, and revenue cycle manager.
· Other duties as needed.
Qualifications:
· Previous experience managing a medical office or high-volume front desk is strongly preferred. At least two years working in a medical office is required.
· Familiarity with preparing/auditing/filing patient charts is required.
· Familiarity with HIPAA Privacy Laws is required.
· Excellent communication skills, both verbal and written.
· Strong organizational skills with the ability to multitask and prioritize tasks effectively.
· Experience utilizing office equipment including scheduling software, printer/copy machine, fax machine, etc.
· CPR certification within 90 days of employment.
· High school graduate.
We would love to have:
· Experience working in an ambulatory surgical center or in an ophthalmologist office.
***Pay will be commensurate with experience***
Scottsdale Eye Surgery Center, P.C. seeks to deliver accessible, superior quality outpatient ophthalmic services to the community. In doing so we will:
· Provide a high level of medical services as measured by positive clinical outcomes and patient satisfaction.
· Effectively utilize our financial resources.
· Work collaboratively with external parties to achieve common goals.
Scottsdale Eye Surgery Center, P.C. goals include the following:
· To offer the community the highest quality medical care possible in the field of ophthalmic surgery.
· To maintain an ambulatory-surgical facility which will meet the highest possible standards.
· To ensure that the rights and privileges of the patients are always observed.
· To educate the community on eye care and eye diseases.
· To provide a safe and pleasant environment for our patients.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person