The Front office Coordinator is responsible for appointment scheduling, answering telephones, greeting and receiving patients and visitors, patient check-in and out, creation of patient charts, maintaining office supplies, entering patient diagnosis codes into the computer system, making deposits, maintaining and accurately filing the office medical records, and serving a supervisory function to the front office staff. Duties also include retrieving and delivering charts or information to requesting parties, filing charts, organizing chart audits and other information on a timely day to day basis. Responsible for the coordination of front office operations and balance the daily receipts.
QualificationsHigh School Diploma or Equivalent, certification from accredited Medical Assistant program preferred. Previous work experience in a physician’s office. Certification from an accredited Medical Assistant program preferred. Experience with multi-line telephones, fax, computer, printer, copier, credit card equipment, calculator, billing and coding reference materials, equipment used in the delivery of health care. Excellent verbal and written communication required. Good telephone etiquette and customer relations skills. CPT and ICD-Coding, computer. Electronic medical record and practice management software. X-ray. Venipuncture. EKG, Laboratory equipment and CLIA waived tests. Manual dexterity and visual acuity necessary to utilize the PC and calculator; ability to sit for prolonged periods of time; verbal communication and hearing ability to communicate with a multitude of patients and visitors. Must be able to meet department attendance requirements.
