Position: Garage Porter (Non Driving Role)
Location: Various Locations in Detroit
Type: Full Time
Pay: $15 to 16 per hour
Job Requires to obtain a Parking Attendant License
Position Summary
As a Mobility Specialist, you will be the face of Metropolis Parking in our parking lots and will assist customers by helping them sign up for the new parking technology as needed with a polite and courteous attitude. To be successful, you must have the stamina to stand for extended periods of time while remaining vibrant and friendly. Responsible for preventive and daily maintenance and upkeep of property, grounds, and common areas. Also responsible for customer satisfaction by answering parking and general questions.
Duties and Responsibilities
Greet and welcome guests to the parking lots and garages and offer professional services
Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help.
Handle and carefully respond to all customer inquiries on the parking lots/garages with confidence.
Patrol designated parking lots/ garages and identify vehicles without proper payment or permission.
Write and issue parking violations to parking customers and tenants who violate parking policies.
Document violations by photo using company-provided handheld device.
Maintain cleanliness in parking lots and common areas.
Communicate debris, water, oil spills, and other hazards appropriately.
Flexibility to work at a variety of different shifts.
Stand and walk throughout the garages and/or lots for prolonged periods of up to six consecutive hours to do what, exactly? Add detail here of what their responsibilities are.
Visually inspect vehicles in garages and lots; physically access all areas in all types of weather.
Repair and complete general maintenance on gate(s)
Assist in the maintenance and repair of parking equipment
Wipe down surfaces, equipments and Sweep floors.
Perform general maintenance of the parking lot and/or garage, including but not limited to:
Pressure washing
Power sweeping
Painting
Snow removal/salting (as needed)
Basic repairs
Pick up trash throughout the garage or lot; empty trash receptacles
Perform basic truck maintenance including cleaning, washing, oil changes, headlight replacement, and other general upkeep
Work independently and as part of the team
Observe safety precautions at all times
Perform other duties as assigned
Essential Functions
To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without reasonable accommodations. Reasonable accommodations may be approved by the Human Resources department to enable qualified individuals with disabilities to perform the essential functions.
- Incumbent must be able to
- Stand for up to six (6) consecutive hours
- Work outdoors in all weather conditions
- Move quickly and carefully throughout the parking area
- Communicate effectively in spoken English with team members and customers
- Lift and move up to 50 pounds regularly
Skills and Abilities
- Reliability and responsibility
- High School Diploma or GED preferred
- Must be at least 18 years of age
- Must be able to work a flexible schedule, including nights and weekends
- Expected to constantly work in all outdoor weather conditions
- Required to wear a uniform and follow appropriate grooming standards
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk, hear, stand, and handle or feel. The employee is frequently required to reach and handle items. The employee is regularly required to walk swiftly and occasionally required to stoop, kneel, and crouch. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Join us in making a difference as we build our future. Metropolis is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. Metropolis prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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