Job Summary
We are seeking a dedicated and dynamic Tour Agent to join our team. In this role, you will be responsible for providing exceptional customer service, educating clients about our services, and effectively communicating with diverse audiences. The ideal candidate will possess strong leadership qualities and the ability to manage time efficiently while handling multiple tasks. This position is perfect for individuals who thrive in a fast-paced environment and are passionate about helping others.
Duties
- Provide outstanding customer service by addressing client inquiries and resolving issues promptly.
- Educate clients about our products and services, ensuring they have a comprehensive understanding of their options.
- Communicate effectively with clients, utilizing strong verbal and written skills to convey information clearly.
- Engage in public speaking opportunities to promote services and enhance community awareness.
- Manage time effectively to prioritize tasks and meet deadlines in a busy work environment.
- Collaborate with team members to achieve organizational goals and improve service delivery.
- Demonstrate leadership by guiding new team members and contributing to a positive workplace culture.
Skills
- Strong customer service skills with a focus on client satisfaction.
- Excellent communication skills, both verbal and written, for effective interaction with clients and colleagues.
- Public speaking experience to confidently present information in various settings.
- Ability to educate clients on products/services in an engaging manner.
- Exceptional time management skills to balance multiple responsibilities efficiently.
- Leadership qualities that inspire teamwork and collaboration among peers.
Join us as a Tour Agent where your contributions will make a significant impact on our clients' experiences!
Job Types: Full-time, Part-time
Pay: Up to $20.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
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