Now Hiring: Human Resources Manager
Delphi Rise | Rochester, NY | $70,000–$80,000 | Full-Time at 35 hours per week | Hybrid Schedule
Delphi Rise is seeking a compassionate, strategic, and hands-on Human Resources Manager to lead and evolve our HR operations in alignment with our mission of healing, recovery, and community well-being. This is a working manager role, meaning you’ll be deeply involved in both day-to-day HR functions and high-level organizational planning.
You’ll serve as a trusted advisor to leadership and staff, guiding performance, compliance, and culture-building efforts across the agency. As a valued member of the Senior Leadership Team, you’ll help shape a workplace rooted in equity, dignity, and belonging.
About Us
Delphi Rise is a nonprofit human services agency with nearly 100 years of history in the Rochester area. With 80 staff members and services reaching across Monroe and Wayne Counties, we provide substance use treatment, mental health care, reentry support, housing assistance, school-based prevention, youth programming, and 24/7 crisis response.
Key Responsibilities
Leadership & Culture
- Partner with senior leadership to align workforce planning with agency goals.
- Drive employee engagement, DEI initiatives, and wellness strategies that reflect our values.
- Foster an inclusive workplace where all staff feel supported and empowered.
Employee Relations & Performance
- Provide coaching and support on employee performance, development, and conflict resolution.
- Conduct investigations with professionalism and empathy.
- Lead a fair and effective performance review process that promotes growth.
HR Operations & Compliance
- Maintain and update policies, the employee handbook, and SOPs.
- Ensure full compliance with labor laws (EEOC, ADA, HIPAA, FMLA, FLSA) and funder requirements (OASAS, OMH).
- Oversee onboarding, offboarding, HRIS management, and accurate personnel records.
Talent Acquisition & Workforce Planning
- Lead equitable and inclusive hiring efforts.
- Work with managers to anticipate staffing needs and build effective recruitment strategies.
- Represent Delphi Rise at job fairs and community events.
Compensation & Benefits
- Manage health, dental, vision, life insurance, disability, and retirement plans.
- Lead compensation benchmarking and benefits communications.
- Oversee payroll accuracy and ensure compliance in collaboration with Finance.
Systems & Continuous Improvement
- Maintain HR systems and ensure data integrity.
- Track and analyze HR metrics to drive improvements and strategic decisions.
Supervisory Responsibility
- May provide oversight and mentorship to HR interns.
Qualifications
- Bachelor’s degree in HR, Business, or a related field (Master’s preferred).
- Minimum 3 to 5 years of HR experience, including 1+ years in a managerial role.
- HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) preferred.
- Nonprofit or health and human services experience strongly preferred.
Requirements
- Hybrid role with on-site presence required during first 3 months.
- Valid driver’s license and reliable transportation for local travel.
What We’re Looking For
Compliance & Expertise
- Solid understanding of HR compliance and nonprofit regulations.
- Proficiency in HRIS systems and Microsoft Office Suite.
Strategic & Relational Leadership
- Strong judgment and problem-solving skills.
- Excellent interpersonal, coaching, and communication skills.
- Demonstrated commitment to DEI and ethical leadership.
Detail-Oriented & Results-Driven
- Exceptional attention to detail in documentation and systems.
- Ability to balance strategic vision with operational excellence.
Work Environment
- Primarily office-based with occasional travel for external meetings and events.
- Must be able to sit, stand, and lift up to 25 lbs occasionally.
Compensation & Benefits
Salary: $70,000–$80,000 annually, based on experience and credentials
Schedule: 35 hours/week | Full-Time | Salaried | Hybrid
Time Off
- 140 hours (20 days) of PTO in your first year
- 10 paid holidays, 2 personal days, and 1 floating holiday
Health Coverage
- Medical on Day 1 through Excellus BCBS (100% employer-paid Bronze plan for individuals and families)
- HRA contributions up to $3,600 for eligible plans
Dental & Vision
- Coverage through MetLife with employer dental premium contributions
Income Protection
- Employer-paid life and AD&D insurance (up to $100,000)
- Voluntary life and disability plans available
Additional Benefits
- FSA for health and dependent care
- 401(k) with employer match after 1 year (eligibility begins at 6 months)
Equal Opportunity Employer
Delphi Rise is proud to be an equal opportunity employer. We welcome all individuals and are committed to building a workplace where everyone can thrive. Accommodations available upon request throughout the hiring process.
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid jury duty
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: Hybrid remote in Rochester, NY 14624
