Inside Sales Coordinator

Andersen Commercial Plumbing, recognized as one of Southern California's top commercial service companies, Andersen Commercial Plumbing (ACP) has been a leader in providing premier plumbing solutions since 1994. We pride ourselves on our commitment to the highest standards of reliability and support.

Position Overview
We are currently seeking an experienced Inside Sales Coordinator to join our team and help us maintain and grow our hydro jetting services across the organization with new and existing customers. Candidate will build estimates, help manage team of hydro jetting technicians and jetting equipment, make sales calls to close deals and grow jetting portfolio, including preventative maintenances. Schedule jetting jobs with customers and field staff, cold calling existing customers to sell PM’s. Dispatch field staff daily. Manage and schedule reoccurring jetting services.

Job Duties and Responsibilities:

• Documentation: Maintain accurate records of services performed, including before-and-after assessments.
• Customer Interaction: Communicate with customers to explain services, provide estimates, and offer maintenance recommendations
• Dispatch and Schedule: Dispatch and schedule jetting jobs, projects and reoccurring preventative maintenances utilizing Service Titan dispatch software.
• Recurring Service Management: Manage recurring services and notify/schedule jetting services as they become due.
• Sales: Basic sales skills to close deals including jetting jobs, projects, and maintenances.

Skills & Competencies:

• Minimum of 3 years of experience dispatching and/or customer service work.
• Strong problem-solving skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• View video inspections to identify issues within sewer line.
• Strong attention to details.
• Daily reliability and punctuality with a positive attitude.
• Ability to help lead a team of jetting technicians.
• Familiarity with Service Titan office and mobile view is a plus.

Compensation and Benefits

• Salary Range: $25.00 - $30.00
• Benefits: Comprehensive medical, dental, vision, group life insurance, and long-term disability coverage.
• Retirement: 401(k) plan with a 50% company match on contributions up to 4%
• Time Off: Paid vacation and holidays

Compliance Requirements

• Must be willing to submit to a background check and drug test prior to employment.
• Must be willing to submit to an MVR report – No DUIs or more than 2 points on a driving record is our baseline standard.

Andersen Commercial Plumbing is an Equal Opportunity Employer, and all qualified applicants will receive considerations for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status, age, genetic information, marital status, or any other basis protected by law.