Overview:
Flex Storage is seeking an Inside Sales Coordinator to support the inside sales team with daily administrative tasks while actively contributing to process improvements across the department. This role is perfect for someone who is detail-oriented, highly organized, and excited to influence how our systems, tools, and communication flows evolve. You’ll play a vital part in supporting inbound sales operations, improving rep workflows, and partnering with leadership on internal initiatives.
Key Responsibilities:
- Provide administrative support to Inside Sales Reps and Leadership, including order processing, lead updates, and follow-ups.
- Serve as a bridge between customers, sales reps, and operations to ensure timely communication and fulfillment.
- Maintain and audit CRM records to ensure data accuracy and visibility.
- Assist with coordinating deliveries, service requests, and scheduling confirmations.
- Partner with Managers to identify inefficiencies and propose updates to workflows, documentation, or tools.
- Help test, pilot, and roll out new systems and SOPs.
- Provide feedback from day-to-day observations to improve customer experience and internal alignment.
- Attend process working sessions or feedback huddles with other team members and cross-functional partners.
- Assist in organizing team meetings, training, and updates across the Inside Sales org.
- Proactively learn internal systems, tools, and the full customer journey to contribute effectively.
- Maintain a high level of responsiveness and professionalism when communicating with internal and external stakeholders.
Qualifications:
- 2+ years of experience in a sales coordination, administrative, or sales support role.
- Comfortable with CRM platforms (Zoho preferred) and modern sales tech.
- Strong written and verbal communication skills.
- Detail-oriented, solution-focused, and self-motivated.
- Experience in logistics, storage, or service-based businesses is a plus.
- Proactive about learning systems, fixing problems, and improving team workflows.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Location: Remote
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