Integration Technicians experienced in ISP / Central Office / Headend / Data Center
Location: Chicago Metropolitan Area
Salary: $20- $40/hr.+ per diem and benefits based on skill level / experience
Company Information:
In the fast-paced world of digital infrastructure, SRI leverages over 25 years of experience to help organizations deploy, integrate, and maintain cutting-edge data center environments. We specialize in rapid equipment deployments providing rack-and-stack, cable integration, equipment configuration, test, migration, and decom services. SRI partners with leading cloud providers and enterprise data center operators to build high-performance, scalable infrastructure solutions. Our exclusive focus on industry-leading clients ensures we remain at the forefront of technology, delivering innovative results for every project.
Benefits
SRI offers W-2 employment with access to a comprehensive benefit packages that include Paid Time Off, Paid Holidays, Health/Dental/Vision Insurance, 401k, HSA, and more.
Salary
$20- $40/hr.+ per diem and benefits based on skill level / experience
Description of Role
SRI is hiring skilled Integration Technicians experienced in ISP / Central Office / Headend / Data Center network facilities to support the deployment and maintenance of high-performance network environments across the nation. This role goes beyond standard rack-and-stack work - we're looking for techs with deep knowledge in structured cabling, RF systems, and fiber integration who can work confidently in headend, central office, and enterprise data center settings. With a clear growth path from Level 1 to Level 4, this position is ideal for professionals who take pride in precise, standards-based installs and thrive in critical network facility environments.
Core Responsibilities (All Levels):
- Deliver high-quality infrastructure installations and on-site support that exceed customer expectations
- Adhere to safety standards and best practices for data center and network facility deployments
- Work independently or with senior technicians depending on experience level
- Demonstrate growing expertise in mechanical/electrical assembly and cabling
- Participate in network integrations, migrations, and cutovers - including off-hours shifts when needed
Skill Progression Levels:
Skill Level 1 - Technician - Entry
- New to digital infrastructure / network facility support or returning after 2+ years away from the industry.
- Works under direct supervision of Level 3 or 4 Technicians.
- Identifies and properly uses hand tools and PPE.
- Performs mechanical and electrical assembly of non-powered/passive equipment and / or hardware.
- Assists with basic network cabling tasks under guidance.
- Not authorized to work on live data circuits or powered equipment without supervision.
- Must complete a minimum of 1.5 years or show equivalent proficiency for advancement.
Skill Level 2 - Technician
- 1.5+ years of digital infrastructure / network facility support experience or equivalent proven proficiency.
- Proficient in all Level 1 tasks and begins independent work on passive systems.
- Completes cabinet/rack installation, cable management (ironwork, ladder rack, fiber duct), and grounding.
- Installs and dresses CAT5/6 and fiber network cabling.
- Performs basic network cable testing and basic DC power installation.
- Adds/removes cabling on non-working equipment only.
- Supports network testing and fiber prep work in network facilities.
- Advancement requires 2 years experience or proficiency assessment.
Skill Level 3 - Lead Technician
- 2+ years of digital infrastructure experience and proficient in Level 1 & 2 responsibilities.
- Capable of leading installation / integration team members and assigning tasks to junior techs.
- Performs secondary DC power installations and prepares MOPs.
- Resolves documentation discrepancies and ensures quality inspections.
- Troubleshoots network issues with test equipment.
- Supports migrations and software upgrades in network facilities.
- Analyzes project documentation to plan installation approach and materials.
- Interfaces with internal and external teams to support project execution.
- Must be approved for advancement by Operations Management based on documented performance.
Skill Level 4 - Senior Technician / Field Manager
- 3+ years of digital infrastructure experience and expert-level proficiency.
- Leads complex installations and migrations in network facilities.
- Installs and verifies both secondary and (with supervision) primary DC power systems.
- Adds/removes power circuits on working power distribution systems and performs power transitions.
- Configures and turns up network facility equipment including advanced OEM platforms.
- Performs software upgrades, signal modifications, and system-level testing.
- Contributes to engineering and design discussions, including EF&I standards.
- Mentors junior staff and evaluates skill progression using GR-1275-CORE.
- Ensures all documentation, labeling, and testing meets company and industry standards.
Required Skills:
- Physically capable of lifting up to 80 lbs and safely working on ladders or in confined spaces
- Strong situational awareness and attention to detail in high-stakes environments
- Excellent communication, organization, and time management skills
- Familiarity with Excel, PowerPoint, and data analysis/reporting tools
- Self-driven and dependable, with the ability to work independently, including night shifts as needed
Work Schedule
Monday through Friday with some overnight work performing equipment migrations
Location: Chicago, IL
OPS25
