Work Where you can make an IMPACT!
Aspire of WNY is looking for a full time Help Desk Technician at our Jamestown location. Please note this is an in-person position.
At Aspire, we are driven by the core belief that children and adults with developmental disabilities have the right to realize their full potential and live as independently as possible. Aspire compassionately and relentlessly works toward facilitating this end.
This position would be responsible for providing on-site technical support to users, prioritizing and escalating help desk requests based on how critical they are to our business processes, installation and maintenance of technical systems and for troubleshooting common problems related to Internet connectivity, hardware and software, operating systems, and data security.
Minimum Qualifications:
- Minimum of two (2) years’ experience in a professional IT work environment
- Associate degree in computer science preferred
IT experience within a multi–location organization, advanced knowledge of networking principles and operating systems and experience with administration of wireless access points preferred.
This position includes our excellent benefits package!
Benefits Include:
- Medical insurance through Independent Health
- Dental insurance
- FSA
- 100% agency paid life insurance
- Both long term and short term disability insurances
- 403b retirement with Agency match
- Continuing education reimbursement
- 15 paid holidays
- Separate sick, personal and vacation time
EOE
Pay Rate: $18.41 – $25.78 per hour
