Lead Workplace Coordinator

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Lead Workplace Coordinator is responsible for overseeing and optimizing daily office operations and supporting facilities management for our client. This role ensures a comfortable, efficient, and engaging environment for all employees and visitors. The Lead Workplace Coordinator manages vendor relationships, supervises workplace teams, and acts as the primary point of contact for the client’s Workplace Experience Manager and the JLL Facilities Manager, supporting both operational excellence and a positive workplace culture.

Primary Responsibilities and Duties

• Oversee, coordinate, and support all aspects of office operations, including workplace services and facilities management.

• Manage vendor relationships, including performance monitoring and service delivery.

• Provide support for meetings and events, including but not limited to assisting with decorating, receiving deliveries, setting up catering, clean-up, and configuring spaces as needed.

• Booking meeting rooms for non-event-related requests.

• Occasional administrative coverage or support with the event management process.

• Daily processing of inbound mail using the client system.

• Coordinate with cross-functional teams to unify workplace management efforts and drive continuous improvement.

• Provide support and direction to vendors, facilities staff, and service providers to ensure minimal disruption and excellent coordination/execution of work within our offices.

• Ensure compliance with company policies, procedures, and local regulations.

• Conduct regular site walks of facilities and audits of workplace amenities.

• Maintain inventory and ordering of office supplies and base amenities.

• Support onboarding and orientation of new employees and vendors, ensuring a seamless workplace experience.

• Act as a point of contact and collaborate with our client’s Workplace Experience Manager.

• Assign desks as requested.

• Respond to and resolve workplace requests, escalating as necessary according to established procedures.

• Collaborate with the facilities manager to plan budgets and small project requests.

• Review vendor service reports, validate completion of work, and review invoices utilizing the CMMS platform Corrigo.

Required Qualifications

• Bachelor’s degree or equivalent experience in facilities management, business administration, hospitality, or a related field.

• 3+ years of experience in workplace coordination, office management, facilities management, or a similar role.

• Demonstrated experience supervising teams and managing vendors.

• Strong knowledge of facilities and workplace, and operational best practices.

• Proficiency in Google Workspace (Sheets, Docs, Slides, GMail, GCal).

Preferred Qualifications

• Experience in a corporate real estate, property management, or professional services environment.

• Experience with CMMS platforms such as Corrigo and a ticketing system, Jira.

• Experience with Slack for communication and managing channels.

Key Competencies and Soft Skills

• Exceptional organizational and time management skills.

• Strong leadership and team-building abilities.

• Excellent verbal and written communication skills, with the ability to interact professionally at all levels, including C-suite.

• High level of initiative, integrity, and sound judgment.

• Customer service orientation with a passion for hospitality and workplace experience.

• Ability to multitask and adapt in a fast-paced environment.

• Collaborative mindset and strong interpersonal skills.

• Analytical and problem-solving skills.

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For additional details please see our career site pages for each country.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected] . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.