Reynolds American is evolving into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey. Tomorrow can’t wait, let’s shape it together!
REYNOLDS AMERICAN has an exciting opportunity for a Leave & Benefits Analyst
in Winston-Salem, NC
This role plays a critical role in ensuring the wellbeing of our employees by coordinating the various leaves of absences including Short Term Disability (STD), Long Term Disability (LTD), Family Medical Leave Act (FMLA), and company-sponsored leave programs with our outsourced vendor. This role requires attention to detail, strong analytical skills, and the ability to navigate complexities in leave management. This role will work with employees, managers and HR while ensuring compliance with federal, state, and local leave laws and company policies.
Your key responsibilities will include:
- Partner with external leave administrator, HR Business Partners, and payroll to ensure accurate and timely leave processing. Monitor all leave usage to ensure all time taken by employees is reported appropriately and compliant.
- Maintains knowledge of and ensures compliance with all relevant federal, state and local leave laws and company policies. Recommends revisions to company leave policies to improve efficiency and ensure compliance with applicable laws and regulations.
- Ensures accurate and timely processing of payroll for employees on leave by reconciling leave records with time and attendance data and vendor records.
- Advises employees, managers, HR and other stakeholders on leaves of absence programs and related policies/procedures to minimize risk from issues of non-compliance.
- Responds efficiently and accurately to inquiries related to all company and state sponsored disability/paid leave claims to ensure related benefits are processed timely
- Escalates issues to the appropriate resource as needed.
- Collaborate with the legal team on complex leave of absence situations, laws and regulations and company process.
- Collaborate with workers’ compensation administrator regarding claims in connection with leave of absence claims.
- Identify opportunities to streamline the leave of absence process and suggest improvements to enhance service and employee satisfaction. Work collaboratively with HR, managers, and the LOA vendor to identify and resolve any inefficiencies in the leave administration process.
- Manage benefits vendor relationships and performance in accordance with agreed-upon service levels and budget expectations.
What are we looking for?
- 4+ years in corporate business environment with 2+ years in leave or benefit administration, or customer service.
- A bachelor’s degree in human resources, business administration, communications, or related field.
- Proficient in the use of office technologies (MS Word, Outlook, PowerPoint), with high-level of proficiency in Excel
- Experience in administrative, analytical or project management role demonstrating organizational skills.
- Basic knowledge of employee benefit programs.
- Excellent verbal, written and presentation skills with the ability to convey information in a clear and concise manner.
- Ability to prioritize with an attention to detail, work independently and as a team member.
- Demonstrated ability to deliver high level, responsive customer service in a business environment.
Beneficial
- Experience with time and attendance systems like UKG, Kronos or ADP e-Time.
- Experience with SuccessFactors, Workday or other HR information systems (HRIS).
- Experience or demonstrated technical aptitude to understand flow of data to/from HRIS and payroll systems to vendors and resolve technical issues.
- State mandated leave benefit experience preferred but not required.
- Vendor management preferred but not required.
WE ARE REYNOLDS AMERICAN—A member of the BRITISH AMERICAN TOBACCO GROUP
At Reynolds American, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation.
See what is possible for you at REYNOLDS AMERICAN.
BELONGING, ACHIEVING, TOGETHER
Collaboration and teamwork underpin everything we do here at Reynolds American.
We know that collaborating with colleagues is what makes us stronger and best prepared to meet our business goals.
SALARY AND BENEFITS OVERVIEW
Benefit Information
The following is a general summary of the competitive compensation and benefit plans we offer:
- 401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation.
- Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent
- Company contributes an additional three percent to 401(k) whether employee participates or not
- Comprehensive health- and welfare-benefits package (including medical, dental, vision, and prescription drugs)
- Health Savings Account start-up contribution for employees who elect the high deductible health plan
- Flexible spending accounts for both Health Care and Dependent Care allowing employee to use pre-tax dollars to pay for qualified expenses during the calendar year
- Employee assistance program offering 8 free counselling sessions, per issue, each calendar year for employees and their dependents
- Company paid life insurance of 1x annual base pay ($50,000 minimum)
- Company paid accidental death or dismemberment insurance of 2x annual base pay ($50,000 minimum)
- Voluntary insurances offered at group rates: employee and dependent life insurance, AD&D insurance, critical illness, accident coverage, disability buy-up, and auto & home insurance
- Tuition reimbursement and student loan support
- Dependent Scholarship Programs
- Free confidential personal financial counselling service
- On-site health centers and 24/7 fitness centers at certain company locations
- A charitable giving matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice
- Health-care concierge service
- Volunteer service opportunities
- Extensive training opportunities
- Company vehicle for eligible employees
- Mobile phone allowance for eligible employees
- Paid Leave:
- Sick and Personal Time (exempt employees may be excused with pay for brief absences; non-exempt employees receive up to 6 days)
- Vacation (levels Below Senior Director receive 15 days (pro-rated during first year of service); Senior Director and Officers receive 25 days (pro-rated during first year of service)).
- Holidays (Nine company recognized and two annual personal holidays to be used at the employee’s discretion)
- Paid Parental Leave + temporary reduced work schedule opportunity
- Funeral Leave
- Short-Term Disability Leave
- Long-Term Disability Leave
- Jury Duty Leave
- Military Leave
- Released Time for Children’s Education
- Community Outreach Leave
- Other paid leave benefits, as required by state or local law
- Your journey with us is not limited by boundaries; it is propelled by your aspirations. Join us at Reynolds American and become a part of an environment that thrives on internal advancement, where your career progression is not just a statement – it is a reality, we are eager to build together. Seize the opportunity and own your development; your next chapter starts here.
- You will have access to online learning platforms and personalized growth programs to nurture your leadership skills.
- We prioritize continuous improvement within a transformative environment, preparing for ongoing changes.
Our organization offers a level of challenge, responsibility, and creativity for motivated employees who want to grow their careers. We are also committed to valuing different perspectives, experiences, and talents to improve the company's potential for optimally achieving its business objectives!
Reynolds American Inc. and its affiliated companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email at
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