Job Description:
The Licensing Agent is responsible for following all requirements outlined in the SFPGRC Tribal Ordinance, State Gaming Compact, and all policies and procedures (regulations) as adopted by the Gaming Commission. The Licensing Agent will coordinate licensing procedures for all new applicants, license renewals and vendor applications.
Duties:
- Ensures that the work performed is completed as scheduled in a thorough and professional manner while ensuring adherence to all regulations and internal controls.
- Completes a comprehensive interview with applicants and vendors to determine history for eligibility status, possibility of meetings off site.
- Processes gaming and non-gaming applications for casino employees, SFPGRC employees, and vendors
- Conducts background checks on all applicants, ensures licensing requirements are met for Primary management, Key, Non-Key and Vendor Licensing.
- Conducts background investigations using internet searches of open-source information, credit reports, state public records to verify court records, establishes a working relationship with federal, state, city, tribal courts, and law enforcement agencies.
- Prepares monthly licensing status reports to the Executive Director and Gaming Commissioners, i.e. number of applicants and vendors processed, denials, revocations and terminations.
- Issues gaming license certificates and registration to gaming and non-gaming vendors with Executive Director’s approval.
- Conducts fingerprinting and processes fingerprints in accordance to FBI standards
- Photographs and issues employee license badges and vendor badges
- Maintains confidentiality of all information provided by applicants and vendors.
- Responsible for safeguarding all licensing documents.
- Maintains employee and vendor files to assure all documents are up to date to include purging files annually.
- Creates and maintains databases for all vendors and their employees, updates information as needed, and issues vendor licenses.
- Collaborates with the Gaming Investigator and Internal Auditor as needed or for special circumstances.
- This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced, or deleted to meet needs of the company.
Qualifications:
- High School Diploma, and/or at least two years of related experience in gaming preferably in licensing, investigations, record keeping, and/or equivalent combination of education and experience.
- Must successfully pass a pre-employment drug/alcohol screen and background investigations.
- Must be proficient in the use of business computers and office machines, specifically Word, Excel, Access and presentation software (Power Point).
Knowledge, Skills & Abilities:
- Ability to communicate effectively both verbally and in writing.
- Ability to write reports and business correspondence.
- Must possess basic knowledge of licensing procedures
- Must be able to work independently and possess critical thinking skills to perform day to day activities.
- Must have some knowledge of the badging system and the skill to print and process badges.
- Experienced in conducting investigations or background checks using available resources
- Experience in fingerprinting procedures, securing fingerprint results, and retention of results
- Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds
- Ability to maintain strict confidentiality
- Must be dependable and punctual
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